Reviews

0/10

Copying my Google Review: Had a gas line for my bbq installed by priority. Better pricing (and flat rate! no expensive per foot costs) than any other gas fitter in the area that I called. Were able to come out within a couple days and the work was done perfectly. Install was neat and tidy, no sloppy work at all. They also oversized the line (3/4" when it only needed to be 1/2") to future proof without even being asked or being charged extra for it. Priority also did the hvac on the house, the same workmanship shows there as well with completely sealed up duct work and runs that are all ran cleanly. Overall, it's now my go-to place for hvac/gas work. *edit Feb 2018* Have to revise my review and lower the rating to 2 stars. Had them quote a unit heater for my garage and was quoted a reasonable price on the unit. Several days later on the day they were to come out and quote installation, they emailed me back not only asking to come the next day to quote instead, but also saying they made a mistake on the price and it was actually 50% more than originally quoted. They would also not honor their initial pricing because it would be at a loss to them. Pretty disappointing and poor customer service from Steve in regards to this, not the way to do business. Their previous work was good, so maybe for straight forward installation they're okay but not impressed at this time. To the owner of Priority Mechanical - please feel free to reach out to me to correct this situation. *edit2 Feb 2018* I ended up sourcing a different readily available retail unit heater and asked Priority to still do the gas hookup since their installers were always good. However, due to the above review, they refused to provide any services even after offering to revise the review to reflect any continued good service. Lowering rating to 1 star since I am no longer able to use their services and would discourage anyone else from using them.

Approximate cost of services:
$0.00
Was this review helpful?