bastien2011

After meeting with different companies for our backyard pool project, we knew that Jones was the company to choose instantly. Right away, we felt comfortable with the salesman, which was important to us, jumping into such a big project and unfamiliar territory. He never rushed us through our many questions and even met with us a number of times before we signed the contract. He was transparent right from day one and right up until the project was complete. Their crews were very efficient, hard working and very organized, always leaving the worksite clean and safe at the end of the workday. We had different members of the team (project manager, salesman, owner) check in over the course of the project and they were all great to deal with. Their frequent check-ins were very much appreciated and helped to keep us posted with the different steps along the way! They show great pride in their work and really put the client first. Now that our project is complete, we've had nothing but good service from them, either at home with a service technician for technical or chemical issues or at the office with the ladies who are always so welcoming and patient (with all the questions coming in from a new pool owner). We are grateful for the whole team at Jones Pools who have made this experience a very positive one so far.

We had Mike and his team remove a load-bearing wall on our main floor to maximize the use of this space and to create the open-concept plan we had been wanting since we bought the house. With his expertise and help from his contacts (engineer, etc), he was able to complete this project as planned and within discussed time frame. We are completely satisfied with all aspects of this renovation: they were hard-working, punctual and very pleasant to be around. At the end of every workday, our main floor was tidied up and left in a safe state, which was important having three kids running around. From demolition, to drywall and laying our hardwood down, they proved to be quite the team! We love our bew space and have received so many positive comments! It’s like having a new house! We will definitely contact Mike for future projects. He is a very respectful and honest contractor in whom we have built trust!