Jim from Mississauga

After a terrible basement renovation project in 2006 (with another contractor) we were very cautious about selecting the contractor to remodel our upstairs master bedroom/closet and the kitchen/family room. After checking Cass-A-Bella's references and meeting with Charles, we decided to move forward with them. After some delays getting permits the project started in July. The workers were great. They were curtious, professional, showed up on time and the project moved along every day. There were only a few surprises and we worked through them with Larry and Fernando. Nice job Cass-A-Bella!

We replaced our front door and side panels after looking at a variety of suppliers we settled on Mike at Best Built Doors. The service was very good and workmanship was excellant. The project was on time and on budget.

We researched a variety of suppliers and finally settled on Stouffville Garage Doors. The workmanship was terrific, on time and on budget. Kevin and his team were great to work with.

We completely remodelled our kitchen. Lorna met with us at our home and at her offices numerous times before the project even started to understand our needs and how we used the kitchen. She lead the project from start to finish and worked well with all the trades. The project was on time and on the budget amount she quoted.

John saved the day. He was recomemnded by a friend to clean up a mess from a basement renovation project that had gone terriby wrong. John had to basically redo everything the initial contractor had done. He was a perfectionist and worked with the electrical authority to get the wiring to code and give us a pice of mind that everything would be safe. His was terrific.

Exceptional! Roes was brought in to help fix a basement renovation that was going terribly wrong. From the start the owners son talked to us with his recommendations to when the last worker left - Roes service was ouststanding. They had to customize the entire staircase to fit the mess of the original general contrator. Roes installers are true craftsman and came back several times to make sure it was perfect.

Poor quality and appalling service. Empire Kitchens was a subcontractor for Renovations Unlimited, who we contracted with to finish our entire basement. Sammy the owner of Empire Kitchens was our contact for the cabinets. We paid a 25% cash deposit to Renovations Unlimited to start work on the cabinets. Sammy provided drawings and guaranteed us the project would be finished in 6 weeks. After the relationship soured with the general contractor (who later went bankrupt), we started dealing directly with Sammy to get the cabinets done. We paid him in cash another 65% of the project cost to get the cabinets to our house and start the installation. After 12 weeks (twice the time that Sammy said it would take) the project was still not finished. Every week that went by, Sammy said the project would get done and it never did – excuses ranged from the truck broke down, to people were away or the installers were out late the night before and did not show for work. Fourteen weeks lapsed when we lost our patience and finally had our lawyer send Sammy a letter indicating the various areas that still needed to be completed. Sammy ignored the letter and continued to quarrel with the general contractor (Renovations Unlimited) over payment and other jobs that were experiencing problems. In the end, the office cabinets, the built in fish tank, electrical panel and cabinet pot lights never did get installed. Luckily they left the wood trim needed to finish part of the job (we still needed to get more supplies) so we did it ourselves. The portion of the installation Sammy did do was poor (doors do not fit properly, doors have marks etc.) If you hear Empire Kitchens and Sammy, run as fast as you can to another cabinet maker! We wish we could mark them lower than Poor

The owner of the company was part of a three company team that we contracted with to do a complete basement renovation (costing a $100k+). After 3 weeks the project started to go terriby wrong. We gave deposits, workers did not show up, when work was done it was not right. What was suppose to take 10 weeks took eight months and never did get finished. The general contractor went bankrupt, Empire kitchens refuced to return calls and Guildcraft "washed their hands of the project" unless we paid them more money to fix the work that was done wrong in the first place. The sales pitch of all three parites working in harmony quickly turned to a "finger pointing exercise". In the end we found Lakeshore flooring who thankfully were terrific and fixed everything they could to make the project acceptable.