Melissa in the Danforth

I had virtually no water pressure and couldn't figure out what the problem was. I found Priority Plumbing's website and decided to give them a try. They sent Mike, who was exceptionally prompt and VERY polite and considerate. He went through the house and identified an aging main water valve as the likely problem. I had to schedule a time for the city to shut off the water a couple of days later, when I could be at home. Jennifer, in the PP office, called to make sure I remembered to call the city at 7:30 am; Mike came within 45 minutes after I called PP to let them know the city technician had shut the water off. It later turned out that there may have been a simpler explanation for the lack of water pressure (some mystery valves to the water lines, which Mike discovered deep in a basement closet), but my intuition is that the main valve was the root problem. The job wasn't cheap, but the water pressure is terrific now and I have great confidence in the company and esp. in Mike and Jennifer. Terrific job!