Late last year we had a flood in bathroom which ended up leaking into our basement. We searched around several times for plumbers, General Contractors etc, After watching Mike Holmes for years, I finally decided to call express rooter to get an estimate on home much the bathroom renovation would be cost ( cheap is not always the best). Express rooter was very helpful I spoke to Melissa when the flood first happened but then waiting until just this month ( January 2014) to follow up on what we discussed. She was very helpful and friendly, explaining upfront what the service fee for coming out was ( $45 which would be waived if we did decided to go ahead with the work estimated) Fabulous right ?! As we live in Halton I was not sure if they would come out this far as they are located in Toronto. Our technician Matt came a fair distance to estimate, which was very nice of him! He was friendly, Professional, patient and very helpful giving a few options for the renovation of our bathroom plumbing that we are in the process of doing, He also gave estimates of how much it will cost depending on our personal preference and different types of materials used. We will be booking matt to finish our bathroom Reno within the next few months! As for the company, I am very satisfied with the service and communication between booking the appointment, calling to ensure that a tech would still be sent out but a little later than the appointment which was great! And the pricing is very reasonable, Thanks so much!! I would recommend this company to everyone !! Thanks again Everyone at Express Rooter Plumbing
- Approximate cost of services:
- $45.00
- Company Response
Hello Katie, thank you for sharing your experience with ExpressRooter, Matt, and Melissa. We will definitely pass on your kind words to them both. It is definitely wise to shop around until you find the right contractor for any type of job, large or small. We are thrilled to have provided you with knowledgeable direction to take for your bathroom renovation, and we look forward to working on this project with you. Once again, we thank you for taking the time to write such a great review about ExpressRooter. It was a pleasure working with you, and we look forward to hearing from you soon. Thank you for choosing ExpressRooter.