Purchased an LG ARTCOOL Air Conditioner/Heat Pump from Cowen Mechanical March 2023. Fair price and excellent installation by qualified professionals. I had to call Cowen Mechanical for a unit failure. The unit was not blowing enough air to heat the space. Service was quick and thorough. The issue ended up being a clogged filter from candle smoke (my fault). I'm writing this review a year later as I value the responsiveness to resolve an issue more than the eagerness to make a sale. Inevitably all things fail regardless of fault and how you are treated as a customer when you become more of a cost than profit is what earns my recommendation. Bravo Cowen Mechanical!
- Approximate cost of services:
- $0.00
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