Lynne

We had a salesman in and he said that it would be no problem changing our tub to a walk in shower. Once he made the sale we could not get a hold of the salesman again. The installers came and ripped out my bathtub only to tell us that the plumbing has the be changed. We could not do that as I live in a condo. The salesman told us that many people had done the change from tub to walk in shower and there was no problem. He said this just to make the sale. No one has used Bathfitters to make the change. They literally walked away leaving us with no way to bathe! Absolutely 0 responsibility for our plight. I would never ever recommend this company to anyone