We purchased our back door from Polar Windows because of the life time warranty which was important when making such an expensive purchase. However, we have problems with door package and contacted the company. They will not return calls. We have been trying for over two years to seek satisfaction but to date have not received a call from either Edmonton office or head office in Winnipeg. We have neither service or life time warranty which is something the company prides itself for. We were totally taken by the sales person. The product is very expensive so please be cautious.
- Approximate cost of services:
- $3,500.00
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- Company Response
In order to respond , we need more info. Please phone 204-956-6500 and ask to speak to Stephen and mention the Homestars review.