MC from Toronto

Overall, Ted did an excellent job trimming our very large hedge. It took him longer than expected, though the hot weather may have been a factor (the job required long hours of standing on top of a ladder in the sun). We had selected him based on the quote he gave, which we thought was very reasonable. However, he billed us for a higher rate than originally quoted.

I received same-day service (within 2 hours of my call) for my dryer. The repairman (Duc) was quickly able to identify the problem and replace the damaged part. He was courteous and efficiently completed the repair within 30 minutes. The one thing I would recommend is that an approximate cost be communicated to the customer before going ahead with the repair. I was willing to pay, but the $35 company coupon on the website came in handy in the end!