Carolyn R. Finlay from North Vancouver

Late one evening, our two computers were suddenly dead in the water. My entire system had been set up by a family member who was no longer available to help, and I did not know where to even begin to put things to right. The next morning, I called Randy and he was here at my home within the hour. He immediately diagnosed the problem, told me exactly which components were faulty and exactly what I needed replace. And then be reinstalled everything for me. As a result of his visit, not only were my computers up and running again, but everything was set up better than before. Plus, thanks to Randy's clear explanations, I now have a better understanding of how my computers are set up and of how various problems can arise. Thanks to Randy, I also have a plan for future action, and ideas about how to replace old equipment with new components.Randy's computer expertise is "A-1". Thank you to Randy for his timely, efficient and deeply appreciated computer rescue.