Mirjana

I called the Appliance Repair Guys to come and fix the door boot seal because I could clearly see that there was a rip in it which caused the water to leak out. The customer service lady was professional and was able to get someone to come and take a look within 3 hours of my call which was great. She told me about the $80 service call charge that would be deducted if I decided to go with the repair. I figured that was fine because I needed to get it fixed. I've had my whirlpool front-load washing machine for only 5 years. This "kid" came and looked at the rip and said that "it could be" the reason that the leak is happening but couldn't be sure until he took a look at all of the components inside". He gave me a price of $575 to replace just the door boot seal and told me that it would be another $280 to do a service check on the machine to check for any other problems and that it would not include any additional part and labour costs. Which would be a total of more than I actually paid for the machine. He seemed surprised when I told him that I was going to think about it. I called a couple of other repair companies after he left to compare the quote and they both came in at about $300 to do the same thing. I was able to get my repair done the next day with another repair company that did not charge me an initial service call fee. My bad for not looking at the HomeStars reviews on these guys before I called them...the reviews on their website are great. Don't be fooled like me.

I am very satisfied with the quality of service I received from Canadian Indoor Solutions. A service technician arrived within half an hour from the time I called in to the office. He was able to determine the reason why the air conditioner was not working very quickly and returned with the appropriate replacement part quickly as well. I found the service to be professional and at a fair price.