Company Response:

Hey Helen, Great to hear Steve quickly and efficiently cleared that toilet for you! You're right, some of our prices are higher than other companies (although not as high as others) but we do that for a reason! Many plumbing companies cut prices (and corners) which results in a few things - cheap (lower quality) technicians, cheap products and potentially going out of business due to underselling themselves - we see it all the time in the plumbing world and the real victims are the customers who have warranties with these guys! You'd be shocked at the turnover in small plumbing companies - check out the difference between the 2009 and 2011 yellow pages for examples! Glad to hear that our service was able to win your buisness!!