Write A Review Reviews by Trish in Toronto
A review for Frontier Flooring, Inc.
From the moment I walked into their showroom, Frontier Flooring has gone above and beyond all of my expectations. I was replacing just about all of the flooring in my condo unit, including recovering 2 flights of stairs (formerly carpet), with an engineered hardwood floor/hardwood stairs. They were very patient and fully explained all of the various flooring options/price-points available, and walked me through every detail of the process. The staff created an atmosphere in their showroom that was incredibly casual & comfortable, yet professional. They provided me with samples of a few flooring options & I was pleasantly surprised when they were not only free, but substantially sized planks! This made it far easier to take home & envision the end product. I can be very detailed oriented, so I asked a LOT of questions. Angelo was always happy to help – friendly, knowledgeable, and helpful. They never made me feel like any of my concerns were silly or bothersome. One of the many wonderful things about working with Frontier Flooring was that they were able to conduct a lot of business over the phone or via email. I was grateful that I did not need to come into their office to schedule appointments or discuss concerns. This was incredibly convenient & fit easily into my schedule. All of the installers needed for this project were polite and incredibly skilled. For the few instances where they needed to ask me questions during installations, I found their questions to be very thoughtful & they always allowed me to make an informed decision about what would work/look best (i.e. how the edge of the hardwood should be done, when it met a floor that I planned on replacing in the near future). I have never gone through large renovations before, nor replaced a floor, and Frontier Flooring made everything easy to understand & as stress-free as possible! The floors and stairs look beautiful & I couldn’t be happier. I would recommend them in a heartbeat!1 of 1 people found this review helpful.