Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Your serviceman, John, was the epitome of 'good customer service' from his call to let me know he would be at my house shortly, to answering my questions about my furnace, and making sure I have a sensor/detector for noxious fumes. A1 in my books!

Approximate cost of services:
$1.00
0 of 1 people found this review helpful.
Was this review helpful?
10/10

Each time I have had contact with personnel from Direct Energy I have been impressed by their knowledge, skill, ability and their desire for customer satisfaction. Each was friendly and efficient and took great care with my property. I recommend them.

Approximate cost of services:
$6,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the recommendation. All the best for 2012.