My mom was hearing noises in her roof. I called 6 other companies and was frustrated with the fact that the 3 that called back wouldn't go into the roof right off the bat to access the area but instead insisted on placing raccoon traps on the roof without even knowing that that was the issue. Their fees were exorbitant too boot. I called K5 and spoke with Muhamat...liked him right away. He came out the next day and was very friendly, honest and efficient. Went into the roof, took video and photos, did an inspection of the exterior of the house and roof. It was not a raccoon so my mom saved hundreds of dollars. His fee was incredibly reasonable. I would gladly recommend him to all my friends and family. It's nice to have a go to company in the future for pest related issues.