Comfort Windows & Doors

We have an older home which was built in the late 50's and on the main floor had some original windows plus a number that were upgraded to double pane windows many years ago and wanted to replace them all. In the process of researching our options we looked at a number of contractors including smaller independent businesses, box stores, and national installers and wanted to upgrade to triple pane windows to improve comfort, reduce energy loss and improve our home's appearance. Assessing contractors and quotes is a challenging process - not something you want to do often. Learning who owns the quality of work and who is responsible is not something most contractors want to make clear - from my years of experience, I find it best to deal directly with one person who is knowledgeable, conscientious, and directly responsible for the project. We selected Comfort Windows because they are a smaller business directly responsible for the project and seemed to care about their work and customer satisfaction. We signed up with Julian and shortly afterwards a second crew arrived to complete the measurements and assess the project. Our assessment of the installation team was good, they were friendly and took the time to size up the project and learn about the challenges ahead. About a month later work began - interestingly, most other contractors said it would take 8 to 12 weeks before work begins claiming factory leadtimes even though it felt like there were probably other reasons. Being an older home that was strongly built, installation took longer than we hoped but the installers powered through the work trying to minimize disruption from a fairly disruptive process of tearing out the old window frames and preparing the rough opening for new ones. Julian dropped by during installation to assess progress and made great suggestions to minimize disruption and the installation team stayed friendly and thoughtful during the process. Exterior finishing was great because the windows fit tightly with minimal caulking gaps between the brickmold and the brick openings and the interior trim was all preprimed solid wood with better than average aesthetic details making for a great base for final paint. Looking back at the project, Julian said his quote would come in somewhere in the middle and it did and he stuck by it. During the installation, the installers never complained about the project or the challenges they encountered (which always happen - wow!) and when we felt like it was taking longer to install we asked them if that was going to cause a problem, they said no - they said Julian is first concerned about customer satisfaction and their reputation. Yes, I would recommend Comfort Windows.

Julian was great to work with. Made all the revisions I requested until I was happy with the configuration. His crew was great, worked fast and kept the house clean. I highly recommend Julian for great price and service. Thanks again.

Everything was completed in the time promised. They left our house spotless. The service was superb. Would absolutely recommend them without question.

The installation was quick and clean and the team was courteous. We are very pleased with the final product and the work the team did to remove our old windows and install the new ones.

Customer service is top notch, Julian is available around the clock and shows he cares and has alot of patience for my many questions. The price as fair and the product was great. The installers did show up abit late but we are in toronto. Things happen. At the end of the day his crew was friendly and showed that they cared. They laid down drop clothes everywhere and cleaned up afterwards as well.

Comfort Windows & Doors provided excellent service for my window installation. The work was done when promised as promised. The installers efficiently put in the windows and diligently cleaned up after themselves. I would highly recommend Comfort Windows & Doors.

good price, work done well, and on time as Promised Julian and his crew were efficient and cleaned up after too. the house is a whole lot warmer now too

This company was incredible. They delivered 100% on what they promised. Julian was extremely professional and totally honest. He came to our house measured and sent us back a quote later. When we confirmed he gave us an approximate date when we could expect the windows installed. He was spot on. It was a 3 day job as we replaced all the windows in our house. The installers arrived on time the first day and the subsequent day. They did an amazing job. I couldn’t find one fault and I’m picky. The installers covered everything in the rooms where they were working and cleaned up nicely afterwards.
First class windows and job! I would highly recommend Julian and his team.

Julian and team were punctual and have good attention to detail. Work was done well and with care.

They provided good advise before giving me the quotation. Reasonable price. They completed the job on time and clean up really well after the job is done. In addition, someone from the company even come and make sure all the window installed correctly. They are friendly and nice. Outstanding performance.

I am so glad that I chose them to change my windows and doors.