My husband and I worried about the foul odour at our basement and through the recommendation of my friend, we had Shawn from IAQ Ottawa come to our home to inspect for mold. When Shawn arrived he walked around outside our home and then explained what was happening inside because of our flat lot, and lack of eaves trough. Shawn spent half an hour explaining about how moisture inside affects air quality. He then pointed out where the inside of our basement was affected by that moisture. The explanation was technical, however, Shawn explained in detail how we could clean the affected areas ourselves.
Shawn was on time, polite, and very knowledgeable.
Thanks,
M. Trepanier
- Approximate cost of services:
- $452.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks for listening. You have to understand WHY you have developed a problem before you can fix it.