North Shield Windows And Doors

I hired NorthShield to replace old windows in a house that I bought when I moved to Winnipeg. There was a house down the street that they had worked on and I liked what I saw so I gave them a call. They gave me a fair estimate and that actually ended up being the price I paid (lots of companies charge extra after they are done the job, like "hidden fees"). They were professional and clean and the windows are good quality; 4 months and they are perfect, not letting any drafts in at all.

I've known the wonderful family behind Northshield Windows and Doors for many years now. We replaced all windows in our house - brick to brick. Everything was done on time - clean, solid work. Everything was done as promised, area cleaned up well after they were finished. All windows ordered as discussed. All estimates were done in writing - a solid and respected business. Next project- our doors - I am calling Northshield!

When windows were being installed, one of the old windows shattered. A lot of debris was scattered throughout our dining room and exterior of the house that was not cleaned up. After installation, we noticed that an antique painting in our dining room had been damaged by a screw that ripped through the canvass. When we contacted the company their response was that they could not see how this could have happened and it was not their fault. We requested that they come and look at the painting and damage. When they did, they insinuated that we had caused the damage. The company refuses to return emails and phone calls and accept responsibility for the damage. They also refuse to provide a receipt of payment in full despite repeated requests and the fact that our cheque was cashed over 3 weeks ago.