Closets By Design Of Central Ontario

Closet & Storage Solutions
Barrie ON L4N 9A7
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Closet & Storage Solutions
Closets By Design Of Central Ontario
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87%

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Reviews for Closets By Design Of Central Ontario

Average customer rating:
9.1 10 (327 reviews)

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sanjay
sanjay
1 review Mississauga, ON
10/10

Walk in closet rennivation

Excellent installation by installer and peace of mind during and after work. Well informed for safety, execution and after installtion work.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

We are so happy that you are so happy.....We have all enjoyed working with you and look forward to continuing to do so!

roddie10
roddie10
1 review Barrie, ON
9/10

Closet

We are very impressed and excited! Just hoping for a phone call as I would like a shelf and rod adjusted. I was worried about my dresses and was told they would fit. I have a lot and would like them to hang properly. Once that is fixed my overall will be a 5 star satisfaction!

Also hoping to have quotes for other closets in our house. :)

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write this review! We are excited and will see you on the 11th to work with you on the new project(s).

kristian
kristian
1 review Minesing, ON
10/10

Master bedroom closet.

The installer did a great job. Very friendly and personable. I would recommend them to all my friends. I love my new closet. Thank you!

Approximate cost of services:
$3,200.00
1 of 1 people found this review helpful.
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Company Response

Hi Kristian! We thank you for your review and enjoyed working with you. We are very pleased that we hit the mark.

lugz_85
lugz_85
2 reviews Caledon, ON
10/10

Master closest

They did an excellent job from the measuring to the design and down to the install. It couldn't of been better jn my opinion

Approximate cost of services:
$3,900.00
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Company Response

Thank you so much for your business, and for taking time to give us a review. We are happy that you are happy with the service and quality that we provided. Please don't hesitate to call us if there is anything else we can do for you.
Enjoy your new system!

Aaron H.
Aaron H.
1 review Markham, ON
10/10

Closet Organizers

Work was completed on time and as per designer specifications. Installer was friendly, neat and did minor adjustments to my satisfaction. Overall, I am very satisfied with the quality of work.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very kindly for your review. We work hard to address customer concerns as quickly as we can. So glad that your installation met your satisfaction and needs. We take great pride in our work!

cassandra.h
cassandra.h
1 review Hawkestone, ON
10/10

Custom closet

Contractor was very courteous, made sure we were happy with the work at different stages. Closet turned out beautifully!

Approximate cost of services:
$2,800.00
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Company Response

Hi Cassandra. Thank you so much for allowing us into your home. We are so happy that you are pleased and yes, your project turned out beautifully!

bnitchke
bnitchke
2 reviews Brampton, ON
0/10

Master en suite closet

1) designer designed an unpractical closet - there are empty spaces between some of the units. company would not resolve after we had signed off on the drawings.
2)on installation day, closet drawers were not cut by the manufacturer properly (shelves were the wrong sizes) and some of the pieces were missing - closet only about 50% installed on installation day.
3) WORST customer service - nothing offered to offset our frustrations other than a small holdback.

Approximate cost of services:
$6,300.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your time. We appreciate that you invited us back to correct the issues and are very glad that your new office went in with any glitches. As we tried to share; sometimes in the world of manufacturing things are beyond our control. Again, thank you for welcoming us back.

Private User in Mississauga
Private User in Mississauga
1 review Mississauga, ON
1/10

Walk-in Closet

Do not use their services. The final product design was completely the opposite of what the designer had initially drawn. The designer had left the company when it was time for installation. They were supposed to deliver a jewelry drawer with a lock but provided one without one. A shelf was to be installed which took them 1 month to do so. The installers were good but the customer service is not good. Scheduling a time with them was a headache. Will not recommend it to anyone.

Approximate cost of services:
$2,000.00
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Company Response

Hi there, we are sorry to hear about your bad experience. We're normally known for our exceptional attention to detail, and we regret that we missed that mark. If you would like to discuss this further, please contact our Sales Manager, Christina at 416-742-3197.

Private User
Private User
Private User reviews Mississauga, ON
2/10

Master Ensuite closet, laundry room cabinets

The closets are good quality and look great.
The management of the project was very bad. it took 6 visits to get it installed and all parts complete. one man was sent for a two man job, so had to come back. the fronts of the drawers were perforated with nails so had to be replace. the replacement parts took two visits as they sent the wrong replacement. the belt rack was missing. The screw hole covers were missing. each of these took another visit. one booking they didn't show up. Always blaming someone else at the company, very unprofessional. Recommend using a company that knows what they are doing.

Approximate cost of services:
$4,000.00
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Company Response

My name is Paula and I am in the Customer Care Department. If you’d like to discuss this further, please contact me at customerservice@cbdbarrie.com.

Thank you!

Private User
Private User
Private User reviews Orillia, ON
0/10

Simple closet

This company is the worst. STAY AWAY!
They have the worst costumer service and the product quality is barely average. The final product looks cheap. Definitely not worth it.
They will be very attentive until they collect full payment.
First off, know that the "free consultation" takes about four hours! An we didn't have a walk-in or anything massive. After 6 weeks of waiting (they collect half the payment on the day of the quote), they installer came and installed our closets. The pieces were dirty and with lots of glue on them. Two of them were cut wrong and one was missing altogether. A second installer came the next day and "finish" the job. Yet, one of the front doors was chipped, two drawers didn't close properly, and the tie racks weren't installed because "they wouldn't clear the door". The installer took them back with him. I have been calling every day for a week, for a refund of the racks (I've lost hope on all the other "details"). I've spoke to the sales manager, Christina, and she just points fingers and says she's going to call me back (when she actually speaks to me, half the time the transfer me to her voicemail or ask me to leave a message). Needless to say she never calls back. I'll keep calling...
I don't understand. It's so easy to keep the customer happy and provide honest service. And it's not like good customer service will hurt their bottom line.
This is supposed to have lifetime warranty... I doubt very much they'll ever honour it.
Very bad service, below average product for the enormous price tag. Go to Lowes or Home Depot and buy it for less than half the price. What a rip off of a company. Very very unprofessional. Stay away!

Approximate cost of services:
$5,000.00
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Company Response

My name is Paula and I am in the Customer Care Department. If you’d like to discuss this further, please contact me at customerservice@cbdbarrie.com.

Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Closets By Design Of Central Ontario

Serving all of central Ontario from The Muskokas -Peel Region- York Region - Dufferin Region -Simcoe Region - Georgetown -Milton , Closets by Design is the industry leader in custom manufactured organizational systems. We design, build and install custom closets, garage cabinets and flooring, home offices, laundries, pantries, and much more. From our no obligation in-home consultation, custom tailored designs, and the highest quality canadian product construction, our products offer the best value in the industry. Check us out at barrie.closetsbydesign.com.

CATEGORIES
Closet & Storage Solutions, Home Office Renovation, and Garage Design & Organization
PRODUCTS
Closets - Office- Garage - Laundry room-Pantry- Entertainment units -Murphy Beds -Garage flooring - book shelves - mudroom - entry way-and any
WEBSITE
http://barrie.closetsbydesign.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
Visa /MC/Cash/Etransfer
MEMBERSHIPS
BBB, CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
500
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime
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