I needed a new vanity top/sink installed onto the existing cabinet and the plumbing hooked up. Relatively simple job, there might have been a tricky part on the counter install but the plumbing was all standard.
I called Peter for a quote, he said it's $50 for the service call if I don't decide to proceed (otherwise the $50 goes towards the cost if I do). So much for the idea of a free estimate suggested on their web site. Anyways I said fine.
Peter came and quoted an extremely high (unreasonable in my opinion) price well over $500. This of course was well over my budget. So he said "ok that will be $50."
I then asked him how much it would cost if I got the vanity top installed separately and just had to connect the plumbing (taps and drain, that's it).
He said we could knock off $100. So that's well over $400 just to connect a sink to a drain pipe and the hoses to the taps. Outrageous.
Whether he just didn't want to do the job, and it was a quick $50, or if he genuinely charges that outrageous amount for a small job, either way I would not trust this company and will not be calling him again. The $50 fee for a quote might be standard practice in the industry, but if the quotes are unreasonable, then the consumer gets soaked the $50 and is no closer to a solution to their problem.