John The Plumber

I was in need of a plumber to fix my bathroom sink. Geoff was very kind, knowledgeable, and professional. Excellent service!

Bill came to fix my fauet. He was very polite and
Professional ,new his job very very well.
John the plumber is lucky to have such a outstanding young man.
The price was good . Would recommend John the plumber.
Thanks again Gisele lafrance.

Jeff came to our house, even wore a mask which was so considerate.
He is one of the nicest, most personal and efficient plumber we have ever dealt with. We highly recommend him and will recommend John The Plumber from now. Thank you for your suggestions as well Jeff.

We are beyond pleased with Jeff and the company and fast service!

I called John the Plumber in Burlington in late September due to a leaky shower. Colin came promptly to look at the problem. The cartridge needed to be replaced. He replaced it quickly. I was shocked to receive a bill for $600!! The job took 10 minutes. The next day, in the shower, the handle of the shower valve fell off and the pipes were banging. We had never had this happen in the last 22 years we have been in the house. My husband has tried to contact you many times to get the situation resolved. Colin did come back but did not know how to fix it. Calls are not returned and we have left 6 messages for Sherry, the manager. This is unacceptable!

Had a slow draining laundry/kitchen sink line, which has been a bit of a recurring issue over the years, and beyond my limited fix-it skills. Submitted a request just before 9:00 am, got a call back very shortly after. Geoff came by later that morning. Super nice guy. He explained the choice between snaking or snaking plus hydro jetting. I chose the latter, which had not been mentioned or offered by previous plumbers. Not a big project or anything, but it was over pretty quickly and Geoff cleaned up very well. He also secured/glued a vent at no cost. I have no idea if other companies charge a similar price for the jetting but I assume there is no significant difference for this kind of job.

Great service from beginning to end. We called to book the service appointment - very efficient, friendly, and we were able to get service within a couple hours. When plumber arrived, he had to diagnose a leakage problem, which turned out to be coming from a faucet leaking into the cupboard under the sink. Plumber supplied and installed a new faucet. He worked efficiently and explained everything. While here, he was also able to answer a couple other plumbing-related questions and fixed one in a minute! We were very happy with the service - all done efficiently and politely. We highly recommend John The Plumber!

Both toilets would continue to run after flushing. My kitchen sink which was under counter mounted, fell down into the drawer below. While taking things apart, a couple of other problems were noticed. Alex and Conner were cheerful and efficient, explained what needed to be done and did it. They cleaned up after themselves and made sure I understood the follow up for finishing the sink project. Thank you.

We had a great concern for a large built-in ensuite tub that was dripping in use down to the floor below. We worried that the tub would have to be removed at great expense. But your staff immediately diagnosed the problem (tub faucets), had the repair kits in their truck, and quickly took care of it. Tested it too, both for fill and drain, with no drips anymore. They are highly professional and fixed it all very quickly. Thank you so much.

Cold-called the number found on Google and was overwhelmed to have a plumber in my home within an hour and a half. The entire work order took 30 minutes. Krista was an amazing customer service rep and Thomas was an amazing plumber. All the stars!
NB: cost borne by another; unknown actual total

Called Thursday morning to have old tap removed and install new kitchen taps. The techs arrived shortly after noon and within a hour had me up and running. Thanks Lads!!