I had a basement sewer plug in the washroom and also in the shower. I had earlier got another company to come and do a camera inspection. This company charged me $150 but said that he could not access the sewer and walked away after ripping me of the money. I got Mark & Matt to come down and he did access the sewer with the camera and gave me a DVD of his inspection right from inside to the city junction point. He also found 4 blocks and he cleared it out. He explained to me in a clear manner what he would do and how much he would charge. He did exactly what he said and cleaned up the mess after work. I have asked him to come back every year for a camera inspection so that major issues could be solved ASAP. I was extremely impressed with his professionalism and I Strongly recommend his services for any form of drain wo rk.

I originally contacted Mark to get a second opinion on plumbing work I was told had to be done in our home. During the first call, Mark took the time to listen to my problem, review the situation and put my mind at ease. He was very honest with me and also took time out of his schedule to come and see the problem himself to give a better assessment of the situation. He also wore boot covers while in our house. Needless to say we were so impressed with Mark we got him and his crew to complete the work (and at a lower price than we were originally quoted from another plumber). It was a big job (replacement of our old cast iron stack, utility floor drain and laundry pipes), but Mark and his team worked efficiently. My husband and I really appreciated Mark and Sean staying late the first night so that we wouldn’t be without water over night. By the end of Day 2, cement had been laid so we just had to wait for it to dry over the weekend. Throughout the whole process, Mark invited us down to the basement to see their work, explained what they had accomplished and what they planned on doing next and why. He made sure we were okay with everything and understood what work was being done. We would not hesitate to recommend Mark and Drain Relief at all. They have done an excellent job and we plan on using them again for some work outside.

Mark and his team were fast, efficient and reliable. We had a leak in our basement which turned out to be caused by our main drain being backed up. He went way above my expectations and the job was done in less than two days, him and his team explained each step and made me 100% comfortable with what was being done. I cant say enough positive things about them and would strongly recommend them to anyone.

Mark picked up the phone, answered all my questions and helped me understand the problem. I contacted Mark at night on a weekend, and all the other workers were tied up so he came down to fix my clog himself. The service was professional, courteous, quick and best of all - got my bathroom working again!

Called Mark at 10Am and set up an appointment for 11 and Mark was on time. Very professional and knows his work very well. After 3 tries of using the K39 my severely clogged sink just opened up and work perfect.Will definitely call again if I have drain problems. Thanks to Mark for a job well done.

Needed a plumber and found Drain Relief through an internet search and was truly very hesitant of their promotional price online. I checked the comments on Homestars and the ratings were high so I crossed my fingers and hoped for the best. I was very impressed with Mark K. Mark arrived on time and really worked hard to clear a stubborn clog. Professional, thorough and very clean - wearing shoe covers and protecting the area where he worked with a covering-I would definitely highly recommend this company as they are VERY honest and fair.

Mark and his co worker, are really professional, friendly,punctual, he asks some probing questions over the phone so he can find a problem and resolve it within 1 hour of work Kudos to Mark and his colleague I recommend Drain Relief, cheap,efficient,friendly

We needed a main pipe snaked late at night and after a frustrating attempt to get a plumber over ASAP I googled emergency plumbing and found Drain Relief's ad. I called and explained the problem with Joseph who then asked for our address and said he'd be here within an hour. He did not hesitate, nor did I have to deal with a call centre. Once he was here, he snaked it and then told us that we did not need a power flush as the previous plumbers told us. He was very honest and helpful. We will be calling them again, in this business there will always be a next time.

I called these guys because I had a plugged toilet, the guy came and unplugged it for us within 10 minutes. Fast, efficient, and professional. They got the job done, and only charged me 80 bucks!

I called Drain Relief after seeing their promotion online. I was a little unsure at first in regards to the price, however they reassured me that the price was 79.50, and that it included travel time, up to 1 hour labour, and the machine charge (I think it was a Ridgid k39). Anyways I called in the morning at about 10:00 am, and by 11:30 there Technician was at my house. He was able to clear my drains by using his equipment in about 30 minutes. He did a great job keeping me informed, wore shoe covers when he entered my home, and kept his work area nice and clean. I’m happy that I saw Drain Relief’s ad, and would definitely recommend them to others. Thanks Drain Relief! P.S. The last time I called a company for a similar problem I was charged about 180.00 dollars, I saved 100.00 by calling Drain Relief, Thanks guys!