Pods Moving & Storage

Moving & Storage
Mississauga ON L5S 1J6
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HomeStars
Moving & Storage
Pods Moving & Storage
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80%

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Reviews for Pods Moving & Storage

Average customer rating:
8.5 10 (33 reviews)

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Rodica  from Toronto
Rodica from Toronto
11 reviews Toronto, ON
10/10

Storage, delivery and pick up

I moved from a big house to a condo and I had a lot of stuff to put in storage. After a thorough research I opted for PODS and couldn't be more happier.  Everything, from the first phone call to to the POD pick up works like a very well oiled machine. The organization and professionalism of the staff at all levels it is simply unmatched. I have the things in storage and a couple of times I needed the POD delivered and picked up at my place. I dealt with different people at the time of the scheduling, calls, and delivery drivers.  Every single one did an excellent job, in the office they went overboard to accommodate my special timing needs on one instance , their timing is impeccable, always as established, drivers call to let know when they are close, courteous and polite. They are absolutely awesome and would not thing of using anyone else.  I talked about PODS with everyone I know and will recommend without hesitation. A very pleasant experience.  Thank you so much.

Approximate cost of services:
$135.00
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Debra from Toronto
Debra from Toronto
1 review Milton, ON
10/10

Moving and Storage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My experience was great not one problem. PODS caught a mistake in the storage location and called me to get clarification and change location. They were excellent at calling to say they were running behind and update me on pickup/drop off times. Soooo appreciated. Most companies would just let you sit and wait. I found this respectful and professional and will only use PODS in the future because of that. I will always recommend PODS to others.

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much for your feedback. One of the most common failures in customer service is lack of communication so we make it a priority to keep our customers informed through the whole moving process. We are glad to see this hasn't gone unnoticed.

Dave from Toronto
Dave from Toronto
1 review Old Toronto, ON
10/10

6 months of storage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The driver was very courteous and well mannered, very professional and did an excellent job.. made using PODS a pleasant experience. Lucas was also very thorough in servicing my requests. I´m very happy with PODS experience and would highly recommend to others. Please commend the driver for such excellent service.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for your feedback. We truly appreciate hearing from our customers and we are so glad to hear that our staff provided you with excellent service throughout your entire PODS experience.

Sandra Finkelstein from Thornhill
Sandra Finkelstein from Thornhill
1 review Thornhill, ON
10/10

Charity donation of POD

Kidz2Kidz in partnership with First Service Brokers Ltd. approached POD Moving & Storage of Mississauga to assist with an drive to collect gently used sports and leisure equipment to be given to children and families in need. POD readily offered their services and 'donated' the use of a POD for nearly 2 months so that we could hold the equipment until it was donated to the respective organizations and camp (Big Brothers Big SIsters of Peel, Variety Village and Camp Solelim). It was a pleasure dealing with POD Moving & Storage. I highly recommend them for their level of service, punctuality, professionalism and caring. This company is a true reflection of a corporate citizen that wants to make a difference in the community. Thank you POD Moving & Storage for being part of this year's drive for Kidz2Kidz and their respective recipients.

Approximate cost of services:
$11.00
0 of 1 people found this review helpful.
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Company Response

Working with Kidz2Kidz and First Service Brokers Ltd. to support their drive to collect sporting equipment was a great opportunity to help children in our local communities get out and play! As an important part of childhood, sporting and leisure activities help foster healthy personal development; one of the best gifts to offer a child.

PODS is pleased to hear the event was a success and that our team provided such a high standard of service. Thank you for taking the time to share your experience and review our service with others. We look forward to working together again in the future!

Beverley from Burlington
Beverley from Burlington
1 review Burlington, ON
10/10

Moving from Oakville to Burlington

I have got to tell you, I flew blind on this whole PODS adventure as an option for moving my family. There are no words to describe how thrilled I am that I chose this route, and specifically your organization to test this new approach. We have moved many times and will do again....closing both the sale and purchase on the same day was extremely stressful. Thankfully I chose PODS! Aside from the immaculate unit itself, the service provided by both you and the team in the office as well as the guys on site has been exemplary and I both applaud and thank you! We will be moving again in about a year and you will definitely hear from me again. I am also mentioning PODS when I tell my story of my move, to everyone I speak to. I am also a licensed real estate agent and will be recommending you to all the agents in our office.

Approximate cost of services:
$1,500.00
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Company Response

You are very welcome! At PODS, we are happy to provide a stress-free alternative to traditional moving and storage options; and are delighted to hear our service worked well for you and your family. Staggered closing and/or purchase dates can often be of concern during the moving process, and PODS is the perfect solution. Our GTA Team makes every effort to deliver not only clean containers, but to provide a positive customer experience. Your kind words, review and referrals are appreciated; we look forward to hearing from you again.

Fabian Passmore from Ajax
Fabian Passmore from Ajax
3 reviews Ajax, ON
10/10

Yard Sale For A Cure Event

PODS have supported us for years by providing pods to store items for our yard sale. They are so professional and friendly and have always done a great job. We recommend them when ever we can to our clients and have heard from many on how pleased they are with their service. Keep up the great work!

Approximate cost of services:
$0.00
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Company Response

PODS is a proud supporter of Yard Sale for The Cure; It is always rewarding to partner with groups like the Canadian Breast Cancer Foundation and Re/Max to help raise money for a good cause! We are happy our service helped support your successful event, and look forward to working together in the future. Thank you for taking the time to share this with us.

Matt Dratva from Scarborough
Matt Dratva from Scarborough
2 reviews Scarborough, ON
10/10

Moving

I would just like to say how extremely pleased I was with the service and whole experience with PODS....from the delivery/p-up, email communications, telephone reminders and the truck drivers and sales Rep. They were all professional and pleasant to deal with. And the remote control for the POD and handling structure was REALLY impressive. I can bet a few engineers spent some hours designing that!
Thanks again!

Approximate cost of services:
$500.00
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Company Response

Thank you; it is so nice to hear that PODS provided a pleasant moving experience every step of the way. We definitely rely on great staff to help support our customers. PODzilla, our lift-system, ensures containers stay as level as possible during drop-off & pick-up, and is super cool! Thanks again for sharing!

Christine from Markham
Christine from Markham
1 review Markham, ON
10/10

Storage

From start to finish PODS was amazing - Information & service was great. We were given a 3 hour window the night before and punctuality of drivers was awesome - they actually called when on their way to our house. Rep Lindsay Johnson was very helpful and informative, answered emails very very promptly - Great experience !!

Approximate cost of services:
$800.00
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Company Response

We are so pleased to hear that your experience with PODS was a positive one throughout. From our Customer Care Representatives to our Drivers, PODS' staff constantly strives to provide informative, timely, and friendly local customer service. Thank you for taking the time to share with us!

neal prabhu in Toronto
neal prabhu in Toronto
3 reviews Toronto, ON
10/10

empty house to pod - storage - and delivery to new home

love the fact that you can have international or local support with several ways to have things addressed from scheduling and calculations to street permit coordination by phone, email, online or in person. Great service....thanks Lauren from the Toronto office.

Approximate cost of services:
$500.00
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Company Response

Moving can be a busy time, and at PODS we want to support our customers during this process; Offering local service is one way we build that support system. We are happy to hear everything went smoothly. Thank you for the great feedback!

Lisa from Kitchener
Lisa from Kitchener
1 review Kitchener, ON
10/10

Moving

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I just wanted to send a quick note to let you know how pleased we have been with our pods experience so far. We are only half way through the moving process... our pod was brought to us Monday of this week and picked up just yesterday morning. Our driver was Dave Clemmens (both times). When Dave first dropped off the pod on Monday he was very patient and helpful, as the parking lot we had for him to work with probably wasn't the most convenient by any means. Dave was really professional and seemed to really enjoy what he was doing. After siging the paperwork, and the container was put in place, Dave indicated to me that it would likely be himself or a female driver (named Shannon? I believe...) that would be back for the pod on Thursday. Not really knowing what to expect, I immediately felt more comfortable and confident in the service that Dave was providing to us. It was Dave who returned yesterday to pick up our pod, and it was so great to see a familiar face. The closing date on our new house isn't until March 8th, but I have absolute trust that our stuff will be stored securely until it returns to our driveway. It was also nice to know that it would be Dave or the female driver that would be greeting us at the new house with our pod once again :)

Although, we are hoping NOT to be moving again anytime soon, we will definitely consider PODS in the future and recommend this service to friends and family. Thanks for making this incredibly stressful week a little less stressful. Happy friday to you and your team; enjoy the weekend!!

Approximate cost of services:
$475.00
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Company Response

Our customer's experience is of the utmost importance to us; From initial order to final pickup we strive to provide friendly, professional and quality service. Drivers are an essential part of this & we are pleased to hear Dave reflects that in the field.

Thank you so much for taking the time to let us know how we're doing!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pods Moving & Storage

At PODS we offer our customers a variety of moving and storage solutions. Whether you are looking for temporary onsite storage, long term storage at one of our indoor Storage centre, local or long distance moves or any combination thereof; PODS has the answer.
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