City Wide Maid Service

I feel compelled to comment on my great cleaning service I have with City Wide, I have been using this company for many years and have experienced several of their cleaning ladies, I have to say they are a fantastic cleaning service, On every occasion I was very impressed upon entering my home, My home has been well looked after, Thank You CityWide for your exceptional service

We had a similar experience with this company. Two of the workers they sent to us were exceptional. Whenever we asked for either of those two to come back we were told they're not available. Everyone else they send leave lots of things dirty. From counter tops, to the surfaces of appliances, to sinks. Not even wiped with a damp cloth! Our most recent experience was the last straw. The maid showed up an hour late looking dazed, pacing up and down the street. She clearly didn't know the address. We actually recognized her as one of the inferior maids they had sent us before. When we asked if she was here to clean our house, she responded "I don't know". When asked why she was so late she responded that she didn't feel like driving today so transit took longer. She was angry that we questioned her about this and said, "Well, I'm here now!" She then stormed off angrily and didn't return! When I called the office to complain, I talked to Susan who had no interest in hearing my complaint. I continued to question her about the people she hired and she got very angry with me and told me we need to hire a different maid service. I tried to reason with her, but she is clearly disturbed and angry. She continued to suggest I take my business elsewhere and finally hung up on me. After giving this company so many chances, we have had enough. As the Donald would say, "You're fired!"

The first maid they sent was good, but she promptly left the company. They sent me four more maids, each worse than the other. One maid merely moved the dirt around. The next maid left the floors so sticky I had to re-do all the mopping. The next one left EVERY LIGHT IN THE HOUSE ON. The last one left moldy sponges in my cleaning toolkit-- and feces inside my toilet brush canister.

When I complained about the last one, the manager screamed and accused me of making up the whole thing. To which I replied, I wish I were. Needless to say, I fired them.