- Approximate cost of services:
- $3,000.00
- Company Response
First of all we really appreciate your time to review our work.
However, beside your bad experience with one of our installer which should have been brought to our attention immediately to take proper action with that person and also compensate you accordingly, you mentioned that the countertop" looked great and our customer service was very good". So, giving us a 5/10 score because of one talkative installer, especially when till now we don't know which installer did that since you decided to be "Anonymous" and we have 5 different installation teams is not really a fair judgment.
In all cases, if you were really one on our clients then we respect very much your feedback and we will do all our best to avoid anything like this in the future.
Kind regards
Granite Edge Team