This company is lucky due to government offering rebates for energy saving applicances. Buyers need to pay for energy evaluation report from these kind of companies to get their rebate. For instance, you will eligible to get $1000 back from government buying a high efficiency furnace, paying for the report cost $450. Come on, we are the one paying and this company is splitting our rebate. These company will do nothing but only needs a laptop and printer to print you the freeking report. No experience needed and they specified they get a license for this (probably a licence to rip people off). The report shows you are eligible to get certain rebate back $1000 for furnace replace, $150 for improvement of air tightness of your house, this company will not care whether you will get everything and saying you not quality of that $150. (Not even giving you the report as a reference). Ask for it and you'd paid for that. The person I deal with is Ron, Gary, they are the same. Ripping customer.