Alberta Indoor Clean Air

Very pleased indeed with the job Sears did for me. They arrived on schedule and did a thorough professional job. The techs were very polite and treated me with the utmost respect.
I will have no hesitation in calling them In the future and will certainly recommend Sears to family and friends. Many thanks for a job well done.

We recently moved into a new (old) home. Jimmy and crew showed up on time and showed the work they were doing. They showed how filthy the ducts were before and how well they were cleaned after. They explained their work and did a great, clean job. The furnace technician, Bob, also took great care to explain what he was doing and what to look for in terms of keeping the furnace, a/c and filters clean. They were very approachable and were well worth the extra money to have a thorough, right in the duct, cleaning work done. Great job guys!

Guy came close to appointment time, pleasant guy and we talked about troubleshooting I had already done and things I had learned. He took over to do the things I couldn't do myself. He examined many things and made sure things were working correctly but was completely at a loss as to why it was misbehaving. Being a troubleshooter myself, I understand that things can be confusing and so while I was disappointed it wasn't resolved, I understood. The reason for the upset and low rating are because he promised to contact a Carrier tech and get back to me in the next couple of days to let me know what he had said. This was several weeks ago. I have left messages on his direct cell phone (he gave it to me so I could follow up as well) and still heard nothing. I called his manager Jason at the office, who again promised that he would have him call me the next day and now, over a week later, I still have heard nothing. Also, for some reason, my credit card was charged twice for the cost but the second time seems to have been refunded at least. Just seems strange. Anyways, certainly cannot recommend a service company that can't keep their word. Too bad too, since they seemed nice.

Kyla from Calgary- I had my ducts cleaned by the Sears team just a few weeks ago...I can breathe better and it was very affordable. I would definitely recommend the Sears Duct cleaning services.