Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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97%

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Reviews for Captain Electric

Average customer rating:
9.8 10 (390 reviews)

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Jennifer Shreve Oshawa
Jennifer Shreve Oshawa
16 reviews Oshawa, ON
10/10

Installed Surge Proctector on Panel and Rewired Light

We had Captain Electric come in to wire our Pool Heater and rewire a light. Turns out the pool heater did not need to wired. Sorry Dan. He did rewire the light and installed a surege protector on one of our electrical panels. He also said he would get back to us about a different surger protector for one of our other panels. Dan was very professional from start to finish. He noticed that while installing the surger protect the panel was recently updated but not the ground for the house. He suggested we move the meter outside and update the ground. This became the standard in the '80s. The service was excellent and I would highly recommend this company to others.

Approximate cost of services:
$650.00
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Company Response

Thank you Jennifer, we are glad you are happy with the service provided by Dan. We hope to see you again soon. Thanks for choosing Captain Electric.

Hal Moore in Whitby
Hal Moore in Whitby
3 reviews Whitby, ON
10/10

Aluminum Rejuvenation & Fuse Panel to Circuit Breaker Upgrade

For insurance company reasons an aluminum rejuvenation was required to maintain our coverage. We looked on Homestars for our area and Captain Electric looked to be a great company based on the feedback. We made an appointment and Brian & Kevin came to the house. From minute one we had a good feeling about them and nothing through the process changed that feeling. They are very professional and friendly and do absolutely brilliant work. We decided to get our fuse panel swapped out while we were at it. Before I could ask about surge protection at the panel Brian brought it up. The work was to occur over two days and that is exactly what happened. Brian, Kevin, Dave & the rest of the crew (who we didn’t get to meet) were absolutely great to work with and I couldn’t recommend them enough. Every circuit was mapped out on the new panel and they even reconfigured the pot lights in our basement (split the lights differently on the two switches) at no extra charge. At the end of the job you wouldn’t even have known they’d been there and the place looked like it did (only with better electrical) before they arrived.

Thanks Brian, Kevin & Dave. You’ve gained customers for life.

Sincerely,

Harold & Cari Moore

Approximate cost of services:
$8,000.00
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Company Response

Thank you very much Hal for taking the time to write this review. It was our pleasure to be of service for you. Insurance companies do not like the risk associated with Aluminum wiring and Fuse panels. The work we completed, brings your home into compliance with the Ontario Electrical Safety Code and provides greater peace of mind. We look forward to seeing you again in the future, when you have the need for any further electrical work.
Thank you for choosing Captain Electric.

Marta Stawski in Ajax
Marta Stawski in Ajax
1 review AJAX, ON
10/10

Replaced arc fault breaker and installed two light fixtures (standard and chandelier)

Enrico and Kevin were great! Professional, polite, friendly and informative. At the beginning of the appointment Enrico introduced the company and explained how they operate and showed me a clear price list which gave me confidence that they would do a good job.

Approximate cost of services:
$514.00
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Company Response

Thanks Marta, we appreciate your post. We look forward to helping you again if ever you need electrical service . Thank you for choosing Captain Electric.

John Cawley in Pickering
John Cawley in Pickering
1 review PICKERING, ON
10/10

failed to turn power on in ensuite bathroom

dave Wison and Zac Kerr came to our house with-in 2/3 hours of my request.......they had a binder with detailed info about themselves and their company .....questions were answered with great detail........the problem was solved quickly and the price was very fair......I highly recommend this company for anybody with electrical difficulties.....they were efficient and empathetic ......John Cawley , Pickering

Approximate cost of services:
$100.00
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Company Response

Thank you John for the positive review. We were happy to be of service and solve the problem for you. We look forward to serving you in the future when the need arises.

Teresa Hobbs in Whitby
Teresa Hobbs in Whitby
1 review L1N1Z7, ON
10/10

changed the recepticle in the bathroom

I had a problem with the receptacle in the bathroom.. Called Captain Electric after hours and my phone call was returned with in the 15 min, as promised. I spoke to Enrico who took the time to ease my mind for the evening. With in 12 hours Enrico and Kevin were at my house and the job was done.. Neatly and stress free. They also took the time to explain everything to me... living on my own this is very much appreciated. I want to thank you so much for everything... Enrico and Kevin.. you guys were amazing....

Approximate cost of services:
$216.96
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Company Response

Teresa, thank you for your positive review. Electrical problems should be cared for promtly. In this particular instance, the problem was not an immediate safety issue and was something that could wait until the next day. We are glad you appreciated the service, and look forward to being of service next time should the need arise.

Calvin Payne in Ajax
Calvin Payne in Ajax
1 review Ajax, ON
10/10

Electrical work for kitchen renovation

Contractor bid successful due to knowledge and experience. Scope covered installation & supply of new pot light, installation of five xenon undercabinet light fixtures with wall switch and outlet extenders for new backsplash.

Approximate cost of services:
$2,000.00
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Company Response

Thank you Calvin for commenting on HomeStars (and for posting the pictures as well). Your Kitchen turned out very well. Great choice on the backsplash! It is enhanced very nicely by the xenon under-cabinet lighting. Thank you for choosing Captain Electric, we look forward to seeing you again sometime.

Sheldon Scott in Whitby
Sheldon Scott in Whitby
1 review WHITBY, ON
10/10

Helped me with a tripped breaker over the phone free of charge.

I called another company and was told they couldn't hep over the phone then I called Captain Electric and spoke to Brian. Brian walked me through resetting my breaker on my fuse box in the basement. His instructions were clear and with his help the problem was solved free of charge. This type of service goes above and beyond what I expected and Captain Electric has gained a lifelong customer! Thanks very much Brian!

Approximate cost of services:
$0.00
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Company Response

Sheldon, thank you for your kind review. Circuit Breakers trip for a reason, and this is something that cannot always be solved over the phone and most often it should not be diagnosed remotely as we did. However - When you described in detail the events leading up to the power outage on that particular circuit, it was clear what had happened, and I was able to talk you through simply resetting the breaker. We look forward to being of service in the future. Thank you for calling Captain Electric.

Walter Hill in Ajax
Walter Hill in Ajax
15 reviews Ajax, ON
10/10

Electrical outlets for garage and dimmer light

I required two electrical outlets installed in my garage for the door opener and replacement of a dimmer switch in my dining room. Enrico and Kevin performed absolutely amazing work. Their professional work and attitude made this company a pleasure to deal with and I would highly recommend them.

Approximate cost of services:
$700.00
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Company Response

Thank you Walter. We appreciate your kind review and hope to be of service whenever you need electrical work in the future. Thank you for choosing Captain Electric.

matthew yeung in Scarborough
matthew yeung in Scarborough
1 review Scarborough, ON
10/10

Electrical Power Panel installation

Workmanship was excellent and reliable. Technicians were very knowledgeable, friendly and professional. Provided detailed procedures how to operate the power breaker in case of power outages. Overall very satisfied with the whole services and lifetime warranty of the panel. Highly recommended to everybody. Mat and Pat

Approximate cost of services:
$3,700.00
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Company Response

Matthew and Pat, thank you for your positive review. We appreciate the confidence you placed in our company. We encourage all our electricians to spend time with our clients, share their knowledge and answer any questions. It was our pleasure to be of service, and we look forward to working with you in the future. Thank you for choosing Captain Electric.

Doug Paul in Scarborough
Doug Paul in Scarborough
1 review Scarborough, ON
10/10

Install a surge protector

Dave and Kevin represented Captain Electric very well. They were well spoken, not pushy, were very knowledgeable and answered all our questions. The work was done quickly and the cost referenced what they told me earlier. I have no complaints. If any electrical work comes up in the future, I will contact them through you. Thanks

Approximate cost of services:
$485.00
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Company Response

Thanks Doug. We appreciate your positive review. We look forward to being of service in the future. Thank you for choosing Captain Electric.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.