My technician Mark seemed like he really knew what he was doing and was very knowledgeable. There weren't many options as it was a standard replacement but I'm really happy with the work.

Hi, I wanted to tell you how pleased I was with the service I got last week from one of your technicians, John Fenning. He was so helpful to me and gave me some good advice to help me sort out my plumbing problem and I really appreciated it. He was great and I'll definitely call ClearView again if I need a plumber for a bigger problem. Many, many thanks to John!!!

We recently had Clearview out to do our planned service tune up. We loved this service so much, that we went for another extended service. Trevor was on time, clean, completed the job in a quick manner. My all around impression of Clearview is EXCELLENT!!

Mark was very professional. Explained all the costs up front and which option I should select for my problem. Had the drain cleared in less than one hour and left the place clean. My only negative comment is the outrageous price charged for one hour of labor.

Company Response:

Hello Link, Thank you so much for your kind words. We pride ourselves on being able to take care of your problem in a timely manner with professionalism and the ability to leave your home in better shape then when we arrived. We also like to build value with our services, which is part of the services that you are paying for. Please give us a call at 403-216-8439 and let us do a little something extra for you!

Really puzzling how there are so many 10's on this site, but also a number of 0's and 1's and 2's. It started yesterday when we awoke to find our furnace not working. It would start up, then after a min or two, shut down. So I called Clear View who we had out last summer to refresh our air conditioning system (after paying them $3500 for an air cond. service, furnace and vent cleaning, and "service plan" ) The technician showed up in the afternoon, very friendly and "helpful" guy. The first thing he did was pull the air filter out and it was black with dirt!! (My bad...this has happened once before) He then stated that the "heat over limit switch had kicked off a number of times and it probably overheated the circuit board, and it would all need to be replaced. I could pay $784.00 to MAYBE fix the heat sensor, or $2272.00 to make SURE it worked. But REALLY what we needed was new furnace (our is about 15 years old )....of course we should have a new electronic air filtering mechanism and on and on... So I left him unsupervised to "check out" the furnace. FORTUNATELY....while he was in the furnace room "analyzing" the situation, I happened to stumble on this website, and started reading some of the negative reviews that were posted. Well...20 mins later he comes into my basement office with a quote. MINIMUM $784, but PROBABLY $2272.00. Also he advised that the fan had a horrible vibration ( I couldn't hear it ) and that it should be replaced as well as the motor etc. Was told that the heat sensing trip switch was very expensive - but he had "reset" it, but it probably wouldn't run the furnace for long. Needless to say, I was flabbergasted at the prices. I told him I wanted to get another quote or two. Thank God it wasn't -20 outside !! So after paying him $235 for diagnostics, and not getting anything fixed (remember I'm on a "service plan" ) he left, but not before warning me that there could be cracks in the heat exchanger and that our 4 year old Sears hot water heater could suddenly discharge and spill 50 gals of water on the floor ( see other review that states this as well )...he left telling me to call him when I was ready for the repairs. This AM at 8:30 AM as promised, another technician ( who is also rated very highly on this site 9's and 10's) showed up at my door after I researched others on this site. He spent a little over an hour on the furnace, showed me the heat sensor ( BTW it can't be "reset" it just turns on and off when it cools)...and said I could replace it if I was worried about it...I asked how much and he said $50, so I had him replace the switch. He then said I had a mild vibration in the fan, got underneath the furnace and tightened two nuts, and voila...no noise. THEN after all this, he shows me where the technician yesterday had CUT THE GREEN WIRE TO THE THERMOSTAT, so of course, the fan would stop after he left !! I could not believe what I was hearing and seeing. In a nutshell, I paid this guy today $213.00 and got MORE than I would have received had I paid Clear View a MINIMUM of $784.00 and PROBABLY more like the $2272.00 he figured it would be !! In the company comments attached to all the negative reviews on this site, they maintain they have a certain "overhead" and pay top notch qualified technicians to do their work, and they do not apologize for their prices. They say they are neither the lowest OR the highest pricing than their competitors. ( I haven't found ANYONE higher than them ) I do believe it paying for quality but this is obscene !! I guess what I am most ripped about is the fact that the fan wire was cut so it would not work. NOT broken - CUT. The technician this AM showed me the crimp marks on the wire !! THANKYOU, THANKYOU, THANKYOU for this website !! It literally saved me THOUSANDS of dollars that would have needlessly been spent. Now I have a perfectly running furnace. Funny how all the negative comments seem to have a VERY common thread to them...

Company Response:

Hi Ron, We are shocked that you have had this kind of experience with us!! We take this kind of complaint very seriously. I've checked in our files, and we do not have any record of a complaint being brought to our attention other than this review. We do not have a way of tracking you as a client without further information. Please call us at 403-216-8439 so that we can discuss this with you and deal with it immediately. We are genuinely concerned and with you being a repeat customer and a planned service member, we want to make sure that you are satisfied.

I found the team of technicians that were on my property to be excellent communicators they always kept me in the loop with updates and were very tidy - i found the technicians Mark Farrokh and Matt to be intelligent , and worked well as a team

Company Response:

Hi Mike, We are so happy to hear that you had a great experience with us. We love to hear when our tech's do an outstanding job. Mark, Farrokh and Matt have all had a giant pat on the back for their work with you. Thank you so much Mike!

1. They charge $99 dollar for travel and dispatch fee for commercial property. -arrive on time :) not gunna complain. 2. Located the problem within 20mins and offer to auger the toilet drain for $529. They are very professional and fast. I don't mind the price. Job done within 1hour. Big thanks to Farrokh.

Company Response:

Kai, Thank you so much for your praise. We truly do appreciate seeing that we are doing a good job. Our customer's satisfaction is our top priority!

After charging me $75 for the service call, they claimed it would cost $395 to replace 1 cartridge. A task that was max $150 by other quotes. Very overpriced and they try to rope you in with the cost of the service call. The people were friendly, but that doesn't really matter when they are over quoting by more than 200%

Company Response:

Hello Steve, We really do appreciate your comments and concern. We try to be the best possible plumber and heating company out there. We pride ourselves on our service and our ability to take care of your needs. We would love for you to give us a call at 403-216-8439, so we can discuss a possible way to make you a happy return customer. We look forward to speaking with you!

clear view is way over priced, i requested a check on my furnace as i noticed some noise, the technician who was polite and competent stayed about an hour of which 15 minutes was providing different options i did not ask for. starting with $4400 down to $1380 to solve the problem. i thought i would get a different opinion, two days later i got a BBB rated company to quote the same for $600 - which is also a bit over priced to change the induction fan but not as bad- i will go with the 600 since i am looking for quality service and competent technician what is very funny is that clear view have on their website tuneup service for $99 including detailed inspection as well as complete status report and recommendation....the technician who came here charged me $349 just for the inspection and telling me what is wrong...for me this is unethical and i do not recommend this company to anyone who is looking for reasonable service

Company Response:

Hello Telhadad, Thank you so much for your comments. We take them very seriously and want to do what we can to make you a happy customer. We do pride ourselves on being a top notch company which will exceed your expectations. I do want to say that we are a BBB rated company as well, with an A+ rating. Also, we would love to address your comments regarding the $99 special. We do honor that special for our qualifying customers. Please give us a call at 403-216-8439 and we can discuss ways to try to make you a happy return customer.

My furnace was in dire need of servicing and was scheduled and serviced in a timely manner after calling Clearview. The technician (Trevor Brack) was knowledgeable and friendly and was very efficient. He explained all the work that was done in great detail and explained what else could be done to improve my overall furnace performance. Most importantly, there was a very professional feel to the entire process, I thank Clearview for their help!

Company Response:

Darcy, Thank you so much for your words. We really love to hear that our customer's are happy! If there is anything else that we can do, please let us know!