Needed a new bed and ended up here last year. Surprisingly large selection of mattresses (with an obviously large price range) that allowed us to pick something within our price range. Was able to get a special "long" bed as compared to the regular queen size. Delivery was also prompt and available for next day elivery.

Very reliable, informative service. Really listened to needs and wants. Showed different options that met needs. ivarious price ranges, suiting one's budget. The delivery teamw as great. quick and efficient and great customer service

I bought a mattress 4 months ago and it caved really badly. I called them and went through process for several weeks and finally had the inspection guy to come. He said it's definitely a factory defect and mentioned nothing about any stain on my bed and any stain policy. We waited another 2 weeks to get our new bed delivered. When the delivery guy came, he just dropped a word saying that “he can't take the bed” because there is a stain. I can hardly notice any stain. The delivery guy just dialed the customer service number and left right away. I asked the customer service guy that is there way that how they could prove that my bed has stain before or after the inspection or there is any standard for the stain. They just told me that they just take the delivery guys' word. It just sounded ridiculous to me that their company policy is so poor. The inspector guy looked at the bed inside out and took several pictures. The delivery guy just came in and took a peak for 5 sec and left. I asked them if they can send me the photos that the inspection guy took but they refused. Now they told me that luckily the bed is covered in stain warrantee and it has to go through another process of cleaning and deliver. So hopefully I can have a "normal" bed delivered before my back pain gets worse. One funny thing is that we also bought a ~$200 pillow recently from sleep country and it was supposed to be delivered with the replaced bed. When the delivery guy left, he even took the new pillow. Very poor customer service.

I appreciate their after service. When they couldn't deliver the mattress on time, they sent us a new mattress to replace it temporarily, unlike the other companies, which make you wait for 2-3 months.

The store had a number of memory foam mattresses to try out in person. My wife and I selected the one we liked best. The salesman was very helpful, we negotiated a excellent sale price, and the mattress came with fast delivery. Good experience and would recommend again.