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Ferguson Moving & Storage is one of the oldest and trusted moving companies in Vancouver. We keep our trucks new and our staff trained in Vancouvers only mover training facility. Drop by our office without notice and come say hi. How many other moving companies show that much confidence in there staff, offices, and warehousing to have an open house every day? We feel it's important for you to see who you're giving your hard earned money to when you choose a mover. It's also critical that you tour the warehouse that you're storing all of you prized furniture and belongings to ensure that it's dry, heated, secure and safe. Come to our warehouse and we'll also give you a complimentry 30 minute packing course to show you how to pack like a pro and save money. Follow us on twitter. www.twitter.com/fergusonmoving
Very poor service. The follow up was not happening. Ken Mercer would not call or email me back. The packing up was very slow. I would find someone else. The billing was incorrect. Very unprofessional.
Hi Jon, Thanks for taking the time to write a review of our company. I'm the owner Lorne MacInnes and I have talked with your consultant Ken Mercer. Ken did receive an email from you on January 11th and did reply on January 12th. Perhaps it went to junk mail but I have seen it for myself. In regards to the billing, I checked with our accounting department and indeed they missed invoicing for storage insurance for the month of December and emailed you as soon as the error was found. Jon I know moving is stressful and I am available to talk with you personally to assist in resolving this matter to your satisfaction. I did try to call you on the phone, but I understand you are currently out of the country so I was unable to reach you. Warmest regards, Lorne MacInnes President Ferguson Moving and Storage
I have used Ferguson Moving & Storage 2 times now and have been happy with both moves, the staff were prompt, well dressed in clean uniforms and worked extremely hard to get my move done as fast and safe as possible. The first time i used them was for a move only. and the second time was a full pack and move. I would recommend them for anyone looking to do a hassle free move.
Dear Connor, thank you very much for taking the time to write a review. We greatly appreciate it. Warm regards, Lorne MacInnes President Ferguson Moving and Storage
This was a decent size job that required a lot of skill and strength. We were looking around for a good fit and after many positive comments we choose Ferguson Moving & Storage. They were on time, very helpful and most importantly careful! Very experienced team that makes sure your furniture and walls are not damaged. Prices are very reasonable as well.
Thank you for the review. We really appreciate your business!
Let me say that from my first phonecall to your office right through to delivery of my goods, I was more than pleased. The two young men that arrived at my old address were not only on time but actually arrived early. They were polite, efficient, extremely careful and delivered everything to my new address in less time than I expected. They set the furniture in place where I wanted it and even helped me put felt cushions under the legs of furniture so it wouldn't damage the hardwood floors. I was extremely impressed!
Hi Pearl, Thank you for taking the time to write this review. It is great to hear that you were impressed with the service you received from us here at Ferguson Moving and Storage. We try hard to accommodate anything you may need done. The felt cushions under your furniture was really no problem at all. Best of luck Pearl!
We used Ferguson Moving and Storage the other week for a local North Van move. The crew we were sent, Vladmir and Colin, were wonderful. We were extremely pleased with their superb and professional work, start to finish. They were courteous, clean, and we would highly recommend Ferguson Moving and Storage to anyone. We decided to use Ferguson Moving and Storage because of their container storage and their history of 95 years on the North Shore. I remember seeing their offices many years ago in West Van! I've used many different movers in the past, but Ferguson was undoubtedly the best I've ever seen! Thanks guys.
Hi Barbara, Thanks so much for the great review. I will definitely look to pass on your kind words to Vladmir and Colin. Our history is something we are very proud of here. Deciding to use a professional moving and storage company is something we are seeing more and more people do nowadays. Thank you in advance for any referrals you may send our way. A large portion of our clients are based off of repeats and referrals!
A few days ago we used Ferguson Moving and Storage for our move from Lions Bay to Parksville. It was a big move and the guys did a great job! Our crew of Jeff, Justin, and Greg were outstanding and we were very happy with their service. I'll have no problem referring Ferguson Moving and Storage to my friends and family from here on out. Thanks a lot guys.
Thanks a lot for the review Ron! There is no such thing as a move too big for the guys here at Ferguson Moving and Storage. We would like to wish you the best of luck in Parksville.
Earlier this month Ferguson Moving and Storage helped us move in Vancouver. Our crew of Ryan, Justin, Nick, and Quin were great. They were all very happy and extremely cheerful. Our guys helped us out, as there were a few kinks with the move because of a renovation we were completing. They were also able to make things run as smooth as possible... even though we had a few last minute changes. A gentleman by the name of Ken came and did an free onsite estimate before the move, which also went very well! Hopefully I will not have to move again in the near future, but if I do, I'll be calling the crew at Ferguson! Until then, I'll have no problem referring family and friends. Thanks!
Hi Stephanie! Thanks a lot for the review. I will make sure to pass this on to Ryan, Justin, Nick, Quin, and Ken. I am a firm believer that our Ferguson Family has some of the best employees out there... very happy to see you feel the same way. Best of luck in your new location!!
Hey Ferguson! Thanks a lot for the help with my recent move. You guys were great and extremely professional. From start to finish I was treated very well. Your inside sales rep James did a great job at helping me book the move! Plus, the two guys who came out, Ryan and Justin, were terrific. I use to try and save money by hiring the "other" guys... but not anymore. Its definitely worth going with the professionals, which Ferguson Moving and Storage certainly are.
We used Ferguson Moving and Storage to help us out recently. The whole day went perfect and the movers were both very smooth! Ferguson sent over Kara to do a free onsite estimate before the move, and she was great! On the actual day, Ashely and Alex were our movers and we were very happy with them. Thanks a lot Ferguson Moving!
James! Thanks for the review. Ashley and Alex recently "graduated" from our in-house training facility... it's great to see they're already providing our clients with such a high level of service. Kara is terrific as well, happy to hear things went well in that regard. Best of luck!
I recently used Ferguson Moving and Storage to help me relocate from Richmond to North Vancouver. The guys they sent me were great. Ashley, Alex, Kevin, Justin, and Bal all worked extremely hard to get the job done. I used to be a driver for this company back in the 70's. Its great to see Ferguson is still providing such a high level of service to their clients. I will not hesitate to refer Ferguson to anyone. Thanks guys!
Hi Stuart, It's great to hear that you're an old member of the team. Sure glad to hear that your move went really well and we truly apprciate your referrals. Warm regards, Lorne MacInnes President
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.