I was shopping around for new bathroom sink to replace the old, outdated, rusty one. I visited CanTrio based on a neighbour's recommendation (they just had new sinks installed and they were beautiful). I was aided or approached by any sales staff so I can't comment on (or a lack of) customer service. The selection is beautiful and I did end up ordering a nice clean modern bowl-design sink. My husband and I have recently already purchased a different design sink for our Master bathroom, but we intend on keeping this purchase and installing in in our downstairs bathroom. The selection is pricey, but we kind of overlooked the price because the design was so lovely.