TOTAL SECURITY & SURVEILLANCE CO(1994)

Ray is absolutely fabulous!
He installed my security system a few years ago (I dont remember the price, however if you look back at the reviews Im sure youll find it there) not only has the system been wonderful, anytime Ive had any issues Ray has been right there to help me out.
I seem to live in an older area, phone and cable lines are not the best, so I have been through several different Internet providers and within different providers, a numerous types of modems. Every time an ISP or modem needs to be changed, that change has to be forwarded on to the Security company, so I can access my system when outside of my house, & every time this happens, Ray has been quick to come over & help me out. Weve gotten to the point now that I can do most of the updates myself I am learning LOL, however, anytime I do need him he gets back to me right away. Anytime he cant help me, hes got a fabulous network of people who can.

Its not always about the initial purchase with some products, its much more often about the ongoing Support, & this is where Ray excels.

He even updated some of the software on my system for no charge making life easier for me the next time I have to switch out modems :-)

Thanks Ray, for all your help, past & future!
Barb :-D

Ray and Aaron were a pleasure to deal with! Great experience in every way. Price was reasonable, great quality equipment installed neatly and professionally. Thanks Ray!

Ray and his team were a dream to work with. The job was done with precision and on time. I would highly recommend this company for all your security needs. Im

I have got the service from Ray 5 years ago and recently upgrade my home security with him again. He is a fast responser and scheduled the appointment in the very early date. The work has been done in the professional way and I will recommend him to my friends.

System worls well. Had to wait for a long time for the app but Ray found an alternative solution

Prompt, efficient and friendly service. Ray was able to setup the takeover of our alarm system (and add to it) on our purchased house right away.

My home had 720p analog cameras and a DVR installed about 10 years ago. My DVR finally died and I decided to wanted to replace all my existing cameras and DVR as well as add two additional cameras that I always wanted. We had TSS replace 6 existing cameras, replace our DVR, and install two additional cameras (one requiring a new cable run).

I dealt exclusively with Ray from TSS from start to finish of the project. From the very start, Ray was very responsive and very informative. We communicated voice, email and text. He shared product material with me, offered his own suggestions, and ultimately produced a few options for me to choose from at different price rangers. He clearly answered all of my questions and he also explained where he would cut costs due to the existing (reusable) wiring being in place. This was something that other quotes did not do. Ray came in with very competitive pricing in comparison to the others.

Ray was easy going, accommodating, and proved trust worthy. Installation did take a little longer than expected due to some unforeseen circumstances not related to the project, but Ray always maintained communication and I never had to chase him. Ray always made me feel that this project would be completed to my satisfaction and I have to say that it was. I received exactly what I asked for and Ray never put up a fuss satisfying some of my more picky requests.

The new cameras and DVR have been working great so far. Very happy with the end result.

Excellent service and fast communication . Ray has been great and very helpful . 5 stars

Rahil is the most honest and reputable person I have met in this industry. He was recommended to me by a friend and I have to say his pricing is the best I have seen so far in comparison. He is on time, works very hard and makes sure that his clients are happy with the work. Even after installing the system, I was able to contact him for questions and he responded back very diligently. I do not have to worry about ever not being able to get in touch with him. I highly recommend Rahil to anyone that is looking to install alarm system, camera's, home theatre systems etc.

Ray came by on short notice to help correct my security cam system after my brother made some changes that he thought was going to help prepare me for some internet changes . Things got jumbled up and Ray came by and walked me thru the corrections and had me back on line quickly. This all started because my original installer company was not responding to my calls.