Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
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Windows & Doors Installation & Service
Clera Windows + Doors
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91%

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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3643 reviews)

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Terri-Anne and Brian in Aurora
Terri-Anne and Brian in Aurora
2 reviews Aurora, ON
10/10

Exceeded expectations

Aurora

It was daunting having to replace all the windows in our home, however Andrey from Clera made this project seem easy. He assessed our needs, provided a comprehensive cost estimate and managed the details for a smooth installation. We love our new windows!
The quality and service by Clera exceeded our expectations!

Approximate cost of services:
$100,000.00
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Company Response

Hello Terri-Ann & Brian,
Thank you so very much for this wonderful review! We are delighted to hear that you love your new windows, and that the quality exceeded your expectations. We totally agree with you your new windows look AMAZING. Andrey will be very happy to hear about your satisfaction and your kind words about his work. We thank you for your business and your 10-stars!
The Clera team wish you the very best!

Private User
Private User
Private User reviews Kanata, ON
10/10

windows installation

Windows & Doors Installation & Service review in Kanata

Chris from Clera windows provided an excellent details regarding the windows. Installation team installed windows on time with perfect cleaning at the end. Quite happy with the end to end job. I am also going to get door installed soon. Thank you Clera.

Approximate cost of services:
$22,000.00
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Company Response

Hi Private User,

Happy to hear that Chris and his team provided you with an excellent service! We thank you for your loyalty to our business and for the great 10-star feedback! We look forward to assisting you with your door project.
Best wishes!

drobertson0801
drobertson0801
1 review Brantford, ON
1/10

Basement and patio doors

Windows & Doors Installation & Service review in Brantford

Took 1.5 yrs to finish...had to pester to return both times for each job. Had to learn what it was and how to parge the basement windows after installation due to leaking pretty badly after rain. They went on holidays between start and finish of patio door install. Had to reschedule my non verbal autistic grandchildrens 2-3 times because of it...they depend on routine and not just anyone can look after them. They failed to add the extra lock requested to safeguard the kids. This is a lot of money for me as I'm on my own...I expected good service at the least...I will NOT recommend this company. At least I know how to large now and still have to do the area around the 2nd window which at least didn't leak after the install. PS I did ask about them finishing the windows but was told we don't do parging and when I asked what I was supposed to do, they didn't know of anyone who could do it. Before and after pics...I used a piece of white baseboard to be able to frame a corner....I'm a 69 yr old woman...never to mate to learn at least

Approximate cost of services:
$6,500.00
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Company Response

Hello Dianne,

Thank you for taking the time to write a review about your experience dealing with the Brantford location. We are not quite sure what your concerns are, as per the information provided by your local Clera manager, they installed the basement windows way before the patio door because you asked the installer to install the door in the spring because it was to cold to have a knock out done during the winter weather. If you wish to discuss this further please contact your local branch manager or our head office, we will be happy to speak with you.

We thank you for your feedback and wish you the best!

linogrant3
linogrant3
1 review Cornwall, ON
10/10

Windows and doors

Windows & Doors Installation & Service review in Cornwall

Very pleased with the professionalism of the team working here Im also very very happy with all of the windows and doors that were put in. It was a beautiful job.

Approximate cost of services:
$11,000.00
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Company Response

Hello Linogrant3,
Thank you so much for this wonderful review! We are very pleased to hear that you are very, very happy with your new windows and doors. Andre and his team will be trilled with your kind words about their work. We thank you for your business and your 10-stars!

Best wishes to you!

BINDER
BINDER
2 reviews Brampton, ON
10/10

Windows and back door replacement

Windows & Doors Installation & Service review in Brampton

After researching the project...I decided to go with Ckera Windows and Doors My appointment with the Sales Manager Gihan, was quite informative and he explained what the replacement process would entailed. I also had the opportunity see the products of choice.
The installation crew lead by Islam, did a exceptional job. I was pleasantly surprised with how clean the house was at the end of each day ....all the windows were replaced so every room was impacted. Thank you guys.
Although it rained during the period of installation, my concerns were without cause because there was no unnecessary exposure to the rain .
They did what was promised....least amount of exposure.
I am satisfied and will definitely recommend the team.

Approximate cost of services:
$20,000.00
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Company Response

Hello Binder,
We thank you for your valuable input regarding your experience with Clera Windows and Doors!. We are delighted to hear that our sales representative Gihan was able to offer you his extensive product knowledge as well as a competitive pricing. Our teams work very hard to ensure we offer all our customers exceptional customer service and professional installations. We thank you for your business and your recommendation!
Wishing you all the best!

alex
alex
1 review Kingston, ON
10/10

Great products, excellent customer service

Green Products & Services review in Kingston

Great windows and installation, and amazing customer service. Hans has been very helpful, both before and after installation, answering questions with expertise and professionalism. Highly recommended.

Approximate cost of services:
$20,000.00
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Company Response

Hi Alex,
We thank you very much for this excellent review of our products and services. Hans and the installation team will be very pleased to hear about your kind words about their work and your satisfaction. We thank you again for your recommendation and your business!

Gina in Toronto
Gina in Toronto
0 reviews Etobicoke, ON
10/10

Door Replacements

Windows & Doors Installation & Service review in Etobicoke

We had two of our doors replaced by Clera Windows & Doors. Mike, the sales rep was very knowledgable and provided us with excellent suggestions on the type of doors that would best suit our needs. The installation team, Russel and his associate, were very courteous, professional, and meticulous, and did an excellent job installing the doors. We were very happy with the workmanship.

Approximate cost of services:
$4,700.00
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Company Response

Hi Gina,

Thank you so much for choosing Clera Windows and Doors for the replacement of your doors. We are very happy to read that Mike, Russell and his team provided you with an excellent service. We thank you for your business and your 10-stars!

All the best!

lsmacskor
lsmacskor
0 reviews Long Sault, ON
10/10

Window Replacement

Windows & Doors Installation & Service review in Long Sault

Had all of our windows replaced by Clera Windows & Doors. Very satisfied with the new windows . The installers Evan & Jack were professional, courteous and polite . They answered any questions we had ,and ensured we were satisfied with the install before departing.
We are enjoying our new Clera Windows .

Thank You Andre, Evan & Jack

Approximate cost of services:
$16,000.00
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Company Response

Hi Ismacskor,
We are delighted to read that you are enjoying your new Clera windows and that the Clera team met all your expectations. We thank you for the 10-stars and for your business!
Best wishes!

Private User
Private User
Private User reviews Ottawa, ON
10/10

New windows

Windows & Doors Installation & Service review in Ottawa

I am very pleased with our new triple pane windows. They look great inside and out. Already noise from the street is reduced and the drafts we used to get from the old windows are gone. The installers were very skilled. They did excellent work.

Approximate cost of services:
$30,000.00
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Company Response

Good day, Clera valued customer,
Thank you so much for taking the time to provide us with this amazing review and for choosing Clera Windows and Doors for your window replacement project! We are delighted to hear that you are very pleased with your new triple pane windows and the excellent installation that was provided by the crew assigned to your project. We thank you for your business and your 10-stars!
Enjoy the peace and quite with your new triple pane Clera windows!

Evolvinglady
Evolvinglady
1 review Bancroft, ON
1/10

Very poor customer service. Doors still not installed yet.

Windows & Doors Installation & Service review in Bancroft

The worst company I have ever known. Does not care for there customers. Does not honor their commitment to our contract.

Approximate cost of services:
$11,000.00
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Company Response

Hello Evolvinglady,

We thank you for reaching out to us, we are disappointed to read such negative review. As per our conversation with your local Clera manager, your doors were ordered on March 1st, as you are aware, a second re-measure was required to make sure your custom doors were built correctly and to your specifications. Our products are customized to meet the needs of our customers and each order ready times vary. Your doors are also custom colour, which means additional production time is required. We do our very best to meet the approx. dates that are indicated in our contracts, but our main concern is making sure to provide our customers, like yourself, with a product that they will be proud to have installed in their homes. Your local branch manager will be contacting you soon to discuss your order.
We thank you for your business and your understanding!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera is a proud recipient of the Homestars Best Award for more than 10 years. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.