Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3651 reviews)

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eugene.fernandez
eugene.fernandez
1 review Vaughan, ON
10/10

BROKEN CRANK WINDOW HANDLE

I emailed Rita from Clera Windows + Doors regards a broken crank window handle.

I sent her a picture and when she checked my invoice she emailed me back saying

she will mail a replacement at no cost to me.

My problem was resolved in 10 minutes. Thank you Rita.

You made my day.

Approximate cost of services:
$20.00
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Company Response

Dear Eugene,
Thank you so much for this awesome 10-star review, and your kind words! It was my pleasure to assist you, always available to assist you again when the need arises.
Warmest regards!
Rita

Liz
Liz
2 reviews Etobicoke, ON
10/10

Storm door

I have a door that has a side light and thus difficult to fit a storm door which I wanted for security reasons. The door is also an unusual colour (sable) and the home owners association was clear that the storm should match the door in order not to draw attention. Other companies were not willing to work with these limitations. Clera matched the door colour (for a small premium) and built out the door jam, reclading with matching aluminum. I have had quite a few compliments on how well the storm blends in. The storm door itself is very good quality.

Approximate cost of services:
$2,500.00
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Company Response

Hello Liz,

We really appreciate this great review that you left for us! Very happy to hear we were able to meet all your expectations with the purchase of your storm door. We thank you for your business and your great feedback.
Best wishes!

sammcintosh
sammcintosh
1 review Hamilton, ON
10/10

They were great!

In a service industry of unreliable companies, Clera really came through. Jonathan was communicative and friendly along the whole way, and the team was punctual and efficient on install day. I would definitely recommend them and use them in the future.

Approximate cost of services:
$2,700.00
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Company Response

Hi Sam,
Thank you so much for sharing such a positive experience. Delighted to hear that Jonathan and the installation team met all your expectations. Your recommendation and business are greatly appreciated.
All the best!

seanhowes
seanhowes
1 review Brantford, ON
10/10

Excellent product and service

So happy with our windows and the install/sales team. Eric, Tim and Jim were absolutely great to work with.

Eric was great at communicating throughout the whole process. Even with some delays and changes throughout(on my part), Eric and team were very accommodating.

We had 20 windows installed and completed in 2 days and they look incredible.

Definitely recommend!

Approximate cost of services:
$18,000.00
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Company Response

Good day Sean,
We thank you so much for this excellent 10-review and for choosing Clera Windows and Doors for your windows replacement project. We are delighted to read that Eric, Tim and Jim were absolutely great to work with and that your new windows look incredible. Your recommendation and business are greatly appreciated!
Wishing you the best!

Al in Toronto
Al in Toronto
2 reviews Woodstock, ON
10/10

Bay Window

Great service, installers were quick, professional and thorough. Answered any questions I had. I would highly recommend Clera Windows.

Approximate cost of services:
$3,200.00
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Company Response

Hello Al,

Thank you so much for the 10-star review! Happy to hear that you are pleased with the service provided and with your new bay window. We thank you for your recommendation and your business. Looking forward to assisting you again soon.
All the best!

Private User
Private User
Private User reviews Tecumseh, ON
10/10

Excellent product and service

Jonathan was very accommodating and knowledgable, windows went in without issue and installation was quick and easy. Highly recommend them in the Windsor area if you need window replacement.

Approximate cost of services:
$5,000.00
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Company Response

Hello Clera valued customer,

We thank you for your excellent review and your 10-stars! Your business and recommendation are greatly appreciated.
Enjoy your new windows!
Best wishes!

Private User
Private User
Private User reviews Odessa, ON
10/10

Basement Window Replacement

We are absolutely thrilled with the triple pane windows, their style, and the installation. Rick, the salesman, offered great advice in assisting us with choosing the style that would best meet our needs and was responsive and patient to any changes I thought I might like. The windows arrived when they should have and were installed by Jeff and his co-worker. They did an amazing job. I highly recommend the Kingston Team at Clera. Thank you everyone for a fantastic job from start to finish.

Approximate cost of services:
$4,300.00
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Company Response

Hello Clera valued customer,

We are delighted to hear that you're thrilled with your new triple pane windows! Rick, Jeff, and the installation team assigned to your project will be very happy with your great feedback. We thank you for your business and your recommendation!
All the best!

xekominos
xekominos
1 review Aurora, ON
10/10

Windows

I am so pleased the previous homeowners of my house decided to purchase their windows through Clera. As the current homeowner, after 15 years of the windows being installed, I had a minor repair issue and called Clera and spoke to a wonderful and understanding woman named Rita. After a brief discussion she arranged for a certified clera repair person to come to my house. I am so delighted and pleased with the exemplary customer service and highly recommend this
company to all persons looking for windows. Not
only are the windows fantastic but what really
amazes me is the customer service. Thank you Rita
and thank you all for your wonderful products and service.

Approximate cost of services:
$100.00
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Company Response

Dear Vicky,
Thank you so very much for your amazing review! It was such a pleasure speaking with you and assisting you with your window issue. We are all delighted to hear that you love your Clera windows and our lifetime warranty. Once again I thank you for your feedback and for your business. I'm always available to assist you again if the need arises.
All the very best to you!
Rita

Terri-Anne and Brian in Aurora
Terri-Anne and Brian in Aurora
2 reviews Aurora, ON
10/10

Exceeded expectations

It was daunting having to replace all the windows in our home, however Andrey from Clera made this project seem easy. He assessed our needs, provided a comprehensive cost estimate and managed the details for a smooth installation. We love our new windows!
The quality and service by Clera exceeded our expectations!

Approximate cost of services:
$100,000.00
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Company Response

Hello Terri-Ann & Brian,
Thank you so very much for this wonderful review! We are delighted to hear that you love your new windows, and that the quality exceeded your expectations. We totally agree with you your new windows look AMAZING. Andrey will be very happy to hear about your satisfaction and your kind words about his work. We thank you for your business and your 10-stars!
The Clera team wish you the very best!

Private User
Private User
Private User reviews Kanata, ON
10/10

windows installation

Chris from Clera windows provided an excellent details regarding the windows. Installation team installed windows on time with perfect cleaning at the end. Quite happy with the end to end job. I am also going to get door installed soon. Thank you Clera.

Approximate cost of services:
$22,000.00
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Company Response

Hi Private User,

Happy to hear that Chris and his team provided you with an excellent service! We thank you for your loyalty to our business and for the great 10-star feedback! We look forward to assisting you with your door project.
Best wishes!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera is a proud recipient of the Homestars Best Award for more than 10 years. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.