Alpine Roofing

Not Recommended! We needed to get our roof shingles replaced and hired Alpine because we had heard good things about them. The job looked ok, but then there was one part where it wasn't finished properly and caused a slow leak into the house and made a water stain on the ceiling. We called Alpine, they sent someone over to assess the problem, but no one ever came back to repair the job!! We've been calling them for months now and no one has ever returned our phone calls! That's terrible service! I would never recommend them to anyone!!!

Alpine roofing was available when I needed them, and responded very quickly to quote and complete my roof.

The roof looks very good, and I can tell the shingles will last for a long time.

However, there were two significant problems with this project:

#1: The team assigned to our home were very messy, and left an absolute pile of garbage behind after the job. They did not tarp-off the area around our home, so even today I am out picking up roofing nails and shingle pieces from our flower-beds and grass... Make sure you are clear that they need to clean-up after themselves and use tarps to cover the area surrounding the home.

#2: Follow-up to post-installation problems has been adqueate at best. We have had a few minor issues, which were eventually dealt with, but required multiple visits before finally being resolved.

Overall, I am happy given the amount of money I saved over the competition. And, I am happy because I know I have a quality roof over our heads. I would recommend Alpine, however would demand better care to the property if I was to use them again.

Alpine Roof was very efficient and professional. From their quote process, shingle samples, and delivery of materials. One day we went to work, then we came home and roof was done! Clean, efficient, no trace that they were there except for the new roof. They took time to protect the pond in our yard and took care of the neighbours yard. Spiros was wonderful.

Alpine were quick to come and quote, both times we had them in to do so. They quoted less than half of the price that similar companies we spoke to quoted. The final product was decent, the flashing work is sloppy but sound (by that I mean there was some trim I would have removed or adjust so they could do cleaner work, but they went around it and it looks a bit awkward, but works perfectly), and the roof is dry, with minimal pooling, quiet and with no ice or heat problems. They gave us good notice for when they’d be here to do the work, arrived on time, did what they said they'd do, and clean up was acceptable with minimal affect on our yard (with a small garden yard, it’s impossible not to end up in our garden). I got more than what I paid for, given other quotes and comparing with work done on neighbours’ and friends’ homes. The estimator and crew weren't that polished, but they're roofers first and foremost. Overall I was very pleased with what we got, given we had a limited budget and needed the work done quickly. We need more work done soon, and will use Alpine again. A note for people using budget roofers – don’t expect a great deal of personal attention or concentration to details when you hire a crew priced like Alpine is. What you are entitled to is a sound roof and warranty that says it won’t leak or rot.

Excellent job and professional team. I acquired many quotes and they were the most competitive. The crew that showed up did a quick job and were friendly and professional. The clean up was fantastic. In truth they left my property tidier then when they arrived. The fellow who came to do the flashing and sealant work was very detailed and took great care. My experience with Alpine was very good. They went above and beyond what I expected.

After the roof was completed we encountered a small leak. After reporting same Alpine was there within 24 hourse and fixed it. No leak since.

Contracted for removal of existing tar/gravel roof and to install bitumen membrane. They quoted the best price and the roof itself was completed on schedule however they had to make several return trips to correct shoddy workmanship with the flashing. Their cleanup after the job left a lot to be desired and there was damage to lawn and garden and also melted bitumen on my wood deck and on deck furniture. Compensation for damage was a reduction off of the job total but required presistence to obtain. I completed the cleanup and removal of the tar from the deck and furniture myself

Alpine did the roof at our last home about 5 years ago and we had more problems after than we did previously. The estimate included ice shield but they did not use any at all and we had terrible leaking. The owner refused to take ownership of the poor workmanship. We fought hard and had to threaten to take them to court. Finally, many months later and much damage to ceilings, they sent someone who removed 3' of outer shingles and applied the ice shield which should have gone on in the first place. It was a very frustrating experience.

Our roof is fairly large and the work was completed by day's end. Great workmanship!

Work was done on time. Fixes were dealt with.