We were in the market for a BBQ set. Our sales person Bruce introduced us to the various Napoleon models, followed by their Phantom series with no sales pressure.
They also offer gas line install, that was done professionally (confirming with us each step of the way, what our BBQ preference locations are, putting the pipes together, apologizing for any noise, labelling and putting top coat paint).
After all the install they spent 10-15 minutes showing us how the BBQ works, considerations we should be mindful of and high level cleaning instructions.
My family and I were extremely impressed!
- Company Response
Thank you so much for your positive review, we really appreciate it. Happy grilling!