The technician did fix the problem of a clogged drain, but not after what I would consider much unnecessary 'extras' and time. There was no clearcut estimate from the start, and charges just kept piling up. I will not use this company again. My suggestion for those who are experiencing clogged drains - call
a drain clearing company right off, and forego a "gold medal" plumber.
- Company Response
We are sorry to learn you were not satisfied with our pricing. We would like the opportunity to discuss this issue but unfortunately we cannot tell your identity through this review. Our pricing is always upfront and must be approved by the customer before any work is ever done by our technicians. In some cases clearing a drain may not be as clear cut as simply snaking the drain. If there are other issues causing a blocked drain, then it's usually extra to rectify the problem. An example of this is to rebuild a drain for example. If our technician performed any work without your approval, please let us know. Thank you for sharing your experience.