New Canadian Drain & Plumbing Ltd

Drain Services
182B Saint Helens Ave Toronto ON M6H 4A1
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Private User
Private User
Private User reviews Toronto, ON
10/10

Blocked sink

I always call this company for any plumbing issues: over the years it’s been frozen pipes, toilet repair/ unplugging, upgrading a sump pump that a contractor didn’t do properly…
This time it was a blocked sink that was more than something I could snake out or clear out of the trap by myself. I called on a Sunday evening and they had someone there by 8:30 the next morning. It certainly wasn’t simple and Winford had to eventually bring out not one but two motorized snakes to get it clear (the bigger motor and wider gauge did the trick, it was so far along the pipe from the kitchen). 2 hours later, all clear, reconnected, and tidied up as clean as if nothing had happened!
As always, the plumber they sent was super knowledgeable, polite, professional and patient with my questions (I’m just curious and it gives me great examples to share with my science students). Winford was certainly all of these things, and very strong too , considering how heavy that last motor was. I also was amazed how fast everything got reconnected and back to normal once the blockage was cleared.
Thanks again New Canadian! I’ve never been so eager to recommend any kind of trades, these folks are fantastic.
Kudos too, to the reception and booking staff: always helpful and polite, I’m never kept waiting for long even late at night or on weekends.

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Company Response

Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Winford's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.