A solid choice for your blinds!
CONSULTATION:
The consultation was great. Was able to answer all my questions. He came to my house, made lots of recommendations & provided a plethora of information that helped us narrow down the myriad of options to decide exactly what we wanted. Consultation phase gets a solid 10/10. I investigated ~15 different blinds providers before selecting where to buy from, and among them all, none of them had as much product knowledge and ability to speak to every facet of the product or install service as much as Allure could, and I could tell that he was genuinely interested in finding the best solution to match our home & what we were looking for. Contrasting with some of the other options I looked at, where some of them were very focused on driving me back to some specific options (zebra & vienna/silhouette shades).
INSTALLATION / PRODUCT / POST-INSTALL SERVICE:
The shutters look and work great. There were a couple issues when first installed, but the Allure team came back to make things right. 1 issue required the shutters to be sent back to the factory to adjust, and they ensured that it was all done & returned promptly.
Also got frosted glass put in for the transom above the front door, and 2 motorized silhouette blinds for a large sliding glass door, and they work & look great.
I've seen reviews of other shops online, and having issues with getting them to honour the guarantees and properly fix the products. I can attest that this isn't a problem with Allure, they will fix any issues that come up after the fact.
- Approximate cost of services:
- $18,000.00
- Company Response
This is so great!! We appreciate the thorough review and details throughout the experience. It has been a bumpy road with regards to manufacture defects and back orders with the current times, but we are navigating through it and will always do everything we possibly can to make sure our customer's are happy in the end.