I wanted to replace the original and aging furnace and air conditioner which has been a long overdue project for me.
Robert was very personable and professional in understanding my needs and to explain my options to decide what I wanted. He was very reasonable to explain what would work well for my specific scenario and what would be less practical. There was never any upsell or push at all which is very appreciative.
Saeed and team were very thorough, and thoughtful in doing an awesome job, to not only install everything skillfully, but also clean up nicely after the installation. I was very happy to see how clean and thorough of a job they did, especially on the little, easily overlooked things like nice sealing, clean wiring, while working in a very organized manner.
If you do enough research, you’ll notice that a lot of advice mentioning that the quality of the install will determine your furnace and air conditioner’s longevity more-so than the manufacturer you decide on go with. The very next day after installation, it was a very hot day and the air conditioner has kept my home cooler than it has ever been before on a 30+C. Both Robert and Saeed did an excellent job from a customer care and also from the technical installation perspective. They are definite assets to Cozy World that I would not hesitate to recommend to anyone.
- Company Response
Thank you very much for your detailed review.