Radon West

Being the analytical type, I researched this project extensively with the original intent of possibly doing it myself. Nevertheless, I decided to get three quotes just the same and it was then that I met Renata from Radon West. I tend to ask a lot of questions and I can often sense when someone is starting to tire of me. Not so with Renata. In addition to her wealth of knowledge regarding radon gas, she is extremely generous with her time, having spent one hour on the phone plus an additional 3 hours at my home discussing this project. She even gave me suggestions on what I should do if I chose to go the DIY route. I decided to give this project to Radon West because I truly believed that they would do the best job from a technical point of view (and certainly more than I could do).

My expectations were more than met when Colin came out to do the installation work. He was courteous, extremely knowledgeable and was happy to explain everything he did as the project progressed. What impressed me the most was his approach to the job. He had the attitude of a scientist and spent the first few hours doing tests to determine the best location and design for the mitigation system. He has an array of expensive tools, like a ground penetrating radar machine, to tackle challenges like the in-floor heating in my house. Unlike some other contractors, Colin looked for the best solution in my case even though it was more work, time and expense for him, yet still honoring the original quote.

In conclusion, the radon mitigation project was successful. It reduced my radon levels from the mid 200's (248-258) to 20 Bq/m3 after a 7 day test post-mitigation. On one day the reading was as low as 6 Bq/m3. This was achieved using the lowest energy design possible.

Finally, I would like to mention that both Colin and Renata (Renata joined Colin later in the day) left my house clean. Furthermore, during these Covid times, they took all the necessary precautions with masks, social distancing and wiping down all touched surfaces. We felt very comfortable having them in our house. If you are looking for very knowledgeable and professional people for radon mitigation work, I would highly recommend Radon West.