Its pricey for the dishwasher repair. They fixed it since child lock was on. The service took not so long.
- Approximate cost of services:
- $280.00
- Company Response
Thank you for your review and letting us know about your experience with our company, Anusha. We are so sorry to see that you gave us a 6/10. The survey you completed yesterday you gave us a 10/10 and said that you would recommend us to a family or friend. Did we do something wrong? At RepairCare, we strive to be fair, professional and ethical at all times. As such, before a booking is completed our agents are required to give full pricing disclosure upfront. So there are no surprises. Our records and recordings shows that at the time of booking we let you know that we charge for the fix not the time. For us it does not matter how long the repair takes. Whether it takes 5 mins or 5 hours. If return visits are needed, we return at no charge till the machine is fixed and you agreed. We are sorry to hear, now, that after the repair was completed, you find the repair pricy. Most of our clients, take comfort in our flat fee. As there are no surprises and they can be confident that no matter how long the repair takes they will not be charged more. Thank you for letting us know that the service did not take long. We understand how difficult it is to run a home with a broken appliance and want to be part of the solution not add to the problem. As such, we work very hard to provide service that is fast, efficient and stress-free. Thank you for choosing RepairCare. We appreciate your business. Stay safe.
Best Regards,
RepairCare Team
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