Professional service that went above and beyond.
We'd never heard of Templar before our kitchen reno, but a few days in our contractor discovered suspicious tiles (the home dates back to the 1890s). He suggested we call Robert, as he'd worked with him in the past.
Robert was there that afternoon and quoted the job at $2500 later that day, with work to commence in just a couple of days (amazing as the renovation had begun and we were really under the gun time-wise). It was supposed to be a simple one day floor and drywall removal job with the additional work that goes into ensuring a home is rated as asbestos free. Three days and six layers of flooring later, the project was done. We were out of town the entire time, and the Templar team was fantastic in communicating with us on the process via phone. The day after completion, our home was completely clear of any asbestos.
They did a fantastic job - but one day of work had turned into three. I'm self-employed myself, and would have asked for extra money due to scope creep. I even offered to pay more. Templar insisted on sticking with the original quote, despite the extra work.
Just outstanding, professional service. I cannot recommend Templar enough.
- Approximate cost of services:
- $2,500.00
- Company Response
You are right about the extra layers. It did put us into a few extra hours. That's just how it goes sometimes. Not every job can go as expected. After all is said and done you are happy with our work and on site communication.
That's what matters the most to us.
Nice working with you.
Thanks for the positive review.
Robert Timm