Service Experts Home Services by Enercare

Formerly Niagara Service Experts Heating & Air Conditioning
Heating & Air Conditioning
St Catharines ON L2N1H4
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Joanne in Saint Catharines
Joanne in Saint Catharines
2 reviews St. Catharines, ON
6/10

Service call protocol

The standard practice of Service Experts to present with 2 personnel for a routine service call is very questionable. We have experienced this scenario on 3 separate service calls so I presume this is the standard procedure. Why is a salesperson required to attend with a service technician for a home visit especially during a pandemic? Not every call requires a pitch for a new system upgrade !!

Approximate cost of services:
$250.00
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Company Response

We sincerely apologize if you feel that we have not provided the best service possible. Please contact us at CustomerService@ServiceExperts.com with the full name on the account, your address, and a phone number where we can reach you. We would like to work with you to make sure your issue is resolved.