No words can describe my gratitude for the AMAZING service I received from Matt. He went above and beyond to help me with my AC. I had a service person come in before Matt, the information I received was inaccurate, which left me disappointed. I was about to switch companies, but yesterday as I was canceling my plan, I was happy to know that I was eligible for a free service since I’m paying for the protection plan. I was reluctant at first, but then I thought I should take advantage since it’s not going to cost me anything. I’m so happy I did. Just a few words to describe Matt: he’s so honest, dedicated, knowledgeable, hardworking, humble and kind. He offered me solutions and assured me that he would fix the problem. He worked for hours yesterday, and came back today to finish the task. I’m so happy everything is up and running again. During these difficult times we’ve been going through, it’s such a blessing to know that there are God sent people that go above and beyond to make a positive difference in the lives of others. I cannot thank Matt enough. I hope management reads this and rewards him with a raise or promotion, it’s not every day you get such dedicated staff on your team, something to be really proud of, he’s truly a gem! Thank you!
- Approximate cost of services:
- $0.00
- Company Response
Thank you so much for your incredible review!