I had rented a storage unit from this place. very affordable and I see why as my storage locker was broken into and pretty much cleaned out. I was robbed of over $5 thousands in items. I immediately reported the theft to the front desk and was given no help or access to security camera footage, just told to report the theft to the police which will help nothing as the police don't care about small property theft. Overall terrible experience.
- Approximate cost of services:
- $130.00
- Company Response
Hi Silas we appreciate you expressing your concerns with XYZ Storage and apology for any inconvenience this may have caused. Our number one priority is our valued customers and it would be my pleasure to speak with you and personally address your concerns. Please reach out to me directly at 416-203-3331 extn 200. I look forward to speaking with you.
Annissa Rodriguez