Big shout out to ERIK. After waiting 2 days for someone to come and look at our water heater because we had no hot water, Erik came to the rescue. Someone else came before him, said we needed a new tank and then took off. Called Reliance and they said someone would be there the next day, but couldn't tell us when because their system was down. Then ERIK called and said he would look at it. He agreed that we needed a new tank, called his buddy who delivered the tank within half an hour. It was installed immediately. We didn't have to wait until the next day, and thoroughly enjoyed hot water again. Great job ERIK!
- Approximate cost of services:
- $0.00
- Company Response
Thank you so much for your kind words,Baker. We really appreciate you taking the time out to share your experience with us.- Gemma