Work was not completed to total satisfaction and took much longer than promised. Wood still had a small crack in it and the colour was off. G-Star promised to correct this, but disappeared as soon as payment was made. Numerous attempts to reach this company by phone and mail were ignored. I have no choice but to give up, but am not happy about this.
I am lowering my original rating from 2 to 1 out of sheer frustration with this company's phony promise to correct their work when this original review came out. I believe that Sergio is capable of doing good work, but just doesn't seem to care. Maybe he just works hard for some customers and not others...who knows? Lesson learned: Thanks to this experience, I now have a fear of trusting small businesses. Sad but true.
- Approximate cost of services:
- $500.00
- Company Response
G Star, does not run when problem occurs. Not familair with this work description. Please inform me of the persons name/info. So that, we can resolve the issues and add this person to our list of many satisfied customers.
Sergio
(our new number is 416.828.3893)