Setting up the quote and getting the job done went very smoothly...the breakdown in communication started after my credit card was charged the total quote price even though I had been assured that the invoice would be adjusted, because less work had been done than initially quoted. I ended up being charged the whole quote and have received no invoice 2 months later. I have called 4-5 times and each time I am told that the person I need to speak to is not available and that I will get a call back that day. I have received no call back. I paid out of pocket to get this work done for my dad’s landlady who will pay me back once I give her the invoice. I am so annoyed that something so simple is not being delivered to me and leaving me out of pocket over $300 with my hands tied. I will never recommend this company!!